Annalyse Bonnard
Fernie,BC
Summary
A bubbly, motivated and enthusiastic Australian seeking winter employment in Fernie. Having over 6 years of hospitality experience ranging from cafés, restaurants, boutique pubs, fine dining, and fast-food establishments. I pride myself on having a strong work ethic and completing every job to the best of my ability all while juggling competing priorities. This will be my fourth snow season completing two in Thredbo, Australia and one in Big White, Canada therefore I am equipped and adaptable in seasonal work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Caterer
Fennel And Co
09.2023 - 11.2023
- Streamlined food preparation processes to ensure timely delivery and setup at events.
- Increased event efficiency by coordinating with vendors and suppliers.
- Enhanced client satisfaction by providing exceptional catering services for various events.
- Implemented creative presentation techniques to elevate the visual appeal of food displays at events.
- Managed a team of catering staff, ensuring quality service and professionalism at all times.
Food and Beverage Attendant
Thredbo Ski Resort
06.2023 - 09.2023
- Returning staff member for 2023 winter season in the same position as below.
Barista Shift Supervisor
Big White Ski Resort
11.2022 - 04.2023
- Streamlined operations for increased efficiency by optimising staff strengths and therefore task delegation.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Food and Beverage Attendant
Thredbo Ski Resort
06.2022 - 09.2022
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Graduate Research Assistant
University Of Newcastle
06.2020 - 06.2022
- Enhanced research quality by conducting thorough literature reviews and synthesizing findings.
- Streamlined data analysis processes for improved efficiency and accuracy in research results.
- Contributed to the development of research proposals, securing funding for critical projects.
- Collaborated with multidisciplinary teams to advance research objectives and achieve project milestones.
- Managed multiple research projects simultaneously, ensuring timely completion and adherence to high-quality standards.
Senior Bistro Waitress
The Imperial Hotel
10.2020 - 06.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Senior Bistro Waitress
The George Tavern
01.2019 - 03.2020
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers (250 - 300 covers) during peak hours, maintaining prompt and efficient service.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Retail Floral Assistant
Absolutely Beautiful Flowers
10.2015 - 03.2019
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Maintained inventory accuracy, ensuring proper stock levels of flowers, vases, and other supplies.
- Contributed to business growth by creating visually appealing window displays that attracted potential customers into the store.
- Assisted with marketing efforts such as social media content creation, showcasing current work and promoting services available.
- Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.
Education
Graduate Cert in Workplace Health And Safety -
University of Newcastle
Callaghan, NSW, Australia11.2022
Bachelor of Biomedical Science (Honours) - Neuroscience
University of Newcastle
Callaghan, Australia07.2021
Higher School Certificate (HSC) -
All Saints College, St Mary's Campus
Maitland, Australia11.2016
Skills
- Customer service
- Team leadership
- Time management
- Quality control
- Networking abilities
- Conflict resolution
- Attention to detail
- Multitasking
- Problem-solving
- Workflow Coordination
- Staff Training
Certification
- Infection Control Training - COVID19, Australian Government, Department of Health - 2020
Additional Information
References can be provided upon request.
Timeline
Event Caterer
Fennel And Co
09.2023 - 11.2023
Food and Beverage Attendant
Thredbo Ski Resort
06.2023 - 09.2023
Barista Shift Supervisor
Big White Ski Resort
11.2022 - 04.2023
Food and Beverage Attendant
Thredbo Ski Resort
06.2022 - 09.2022
Senior Bistro Waitress
The Imperial Hotel
10.2020 - 06.2021
Graduate Research Assistant
University Of Newcastle
06.2020 - 06.2022
Senior Bistro Waitress
The George Tavern
01.2019 - 03.2020
Retail Floral Assistant
Absolutely Beautiful Flowers
10.2015 - 03.2019
Graduate Cert in Workplace Health And Safety -
University of Newcastle
Bachelor of Biomedical Science (Honours) - Neuroscience
University of Newcastle
Higher School Certificate (HSC) -
All Saints College, St Mary's Campus
- Infection Control Training - COVID19, Australian Government, Department of Health - 2020
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