ANNA LEE HAZEL LORENA
Toronto,Ontario
Summary
Dedicated and hardworking, high motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and learns new tasks and concepts quickly while managing time effectively to achieve optimal results. Conscientious and capable of taking initiative.
Overview
17
17
years of professional experience
Work History
CLERICAL ASSISTANT III (E.D. Billing Dept.)
UNIVERSITY HEALTH NETWORK (Toronto Western Hospital)
TORONTO, ONTARIO
09.2018 - Current
- Assisted with filing documents and maintaining records.
- Data entry and computer applications for OHIP billing claims.
- Entered OHIP claims data into PBA software, maintaining 100% accuracy over a month.
- Maintained an organized filing system of paper documents.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Knowledgeable with the use of EMR (EPIC software),
- Perform other related duties as required.
RPN CLINICAL PRACTICE
HUMBER RIVER HOSPITAL (14 East Stroke Medicine)
NORTH YORK
05.2023 - 07.2023
- Conducted patient assessments and maintained accurate records on all patients.
- Provide direct patient care and developed patient care plans
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
- Monitored medical records to ensure accuracy and completeness of documentation and maintain accurate and concise MAR documentation (Meditech)
- Collaborated with multidisciplinary team members to ensure quality of care for patients.
CAREGIVER COMPANION
DENNIS MORTON
ETOBICOKE, ONTARIO
09.2016 - 10.2018
- Assisted elderly client with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Accompany clients to doctor appointments
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
REGISTERED NURSE – ENT MALE WARD
KING ABDULAZIZ UNIVERSITY HOSPITAL
RIYADH, SAUDI ARABIA
03.2013 - 04.2016
- Served as a key member of interdisciplinary healthcare team for a busy hospital
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Assisted several MDs and consultants in ensuring optimal patient care and smooth daily functioning medical facility
- Managed the admission, surgery and recovery of patients
- Utilized assessment skills to identify and monitor patients’ needs and consulted with physicians to provide timely and efficient treatments to patients
- Administered medications, reviewed patient charts, and implemented interventions.
- Supervised, trained and provided administrative direction to an 8-staff team in a 17-bed unit
- Help maintained cleanliness of the ward and provide safe environment for the patient at ease
- Use of EMR (ESIHI software).
REGISTERED NURSE – MEDICAL/SURGICAL, OB-GYNE WARD
MENDOZA GENERAL HOSPITAL INC.
BULACAN, PHILIPPINES
07.2007 - 03.2013
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Accurately maintained patients’ records and develop a suitable course of action based on patient-specific needs
- Demonstrated proficiency in taking patient medical history and vital signs, as well as in performing injections and collecting specimens
- Administered medications, prepared equipments and provides assistance during examinations and treatments
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Collaborated with other departments to ensure efficient workflow processes.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Education
Registered Practical Nurse -
College of Nurses of Ontario
01.2024
Registered Practical Nursing - Internationally Educated Nurse - Academic Pathway
George Brown College
07.2023
BACHELOR OF SCIENCE IN NURSING -
ST. JUDE COLLEGE
01.2006
RPNAO (WeRPN) Member -
Registered Practical Nurses Association of Ontario
03-2024
Skills
- PATIENT MANAGEMENT
- EMR SYSTEM
- MEDICATION ADMINISTRATION
- DATA ENTRY
- COMPUTER SKILLS (MICROSOFT OFFICE)
- ORGANIZED AND RESOURCEFUL
- DETAILED ORIENTED
- TEAM COLLABORATION
- COMMUNICATION SKILLS
- PROBLEM SOLVING
- DESIRE TO LEARN
Training Certificates
- Standard First Aide & CPR/AED, Workplace Medical Corp., 07/13/2022, 07/13/2025
- BLS CERTIFICATE TRAINING, Heart & Stroke Training, 01/25/2025
- Gentle Persuasive Approach In Dementia Care (GPA)Certificate, Advance Gerontological Education (AGE), 03/14/2024
- Medication Management and Administration Certificate, Alison (CPD certified), 01/31/2024
- Clinical Evidence Based Practice, Humber River Hospital, 05/2023, 07/2023
References
Available upon request
Timeline
RPN CLINICAL PRACTICE
HUMBER RIVER HOSPITAL (14 East Stroke Medicine)
05.2023 - 07.2023
CLERICAL ASSISTANT III (E.D. Billing Dept.)
UNIVERSITY HEALTH NETWORK (Toronto Western Hospital)
09.2018 - Current
CAREGIVER COMPANION
DENNIS MORTON
09.2016 - 10.2018
REGISTERED NURSE – ENT MALE WARD
KING ABDULAZIZ UNIVERSITY HOSPITAL
03.2013 - 04.2016
REGISTERED NURSE – MEDICAL/SURGICAL, OB-GYNE WARD
MENDOZA GENERAL HOSPITAL INC.
07.2007 - 03.2013
Registered Practical Nurse -
College of Nurses of Ontario
Registered Practical Nursing - Internationally Educated Nurse - Academic Pathway
George Brown College
BACHELOR OF SCIENCE IN NURSING -
ST. JUDE COLLEGE
RPNAO (WeRPN) Member -
Registered Practical Nurses Association of Ontario
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