Annalee Drury
Hemet
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I firmly believe that the employees and what we invest in them is what makes a company successful.
Overview
13
13
years of professional experience
Work History
General Manager
West Coast Lumber
05.2023 - 11.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
General Manager
Builders FirstSource
09.2021 - 12.2022
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Maximized efficiency by coaching and mentoring personnel on management principles, best practices, and positive reinforcement
- Managed budget implementations, employee reviews, training, schedules and month over month financial growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Designed modern employee recognition program which boosted productivity and improved morale.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Cultivated a work environment centering around trust, communication, efficiency, and positive morale. Empowering my team/department leaders to make beneficial decisions that positively impacted everyone involved.
Operations Manager
California TrusFrame
08.2020 - 09.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised daily operations of multi-million dollar operation.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Scheduling Manager
California TrusFrame
02.2017 - 08.2020
- Served as scheduling central point of contact for 4 truss manufacturing facilities in California
- Verified system/scheduling information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel in order to ensure accuracy in delivery of product
- Developed and implemented scheduling policies. Building an efficient scheduling platform that reduced costs of goods sold at end of month and kept each step in the process consistent to ensure accuracy
- Coordinated materials supply with multiple departments from start of process to delivery to maintain efficient operations and meet schedule deadlines.
- Conducted daily meetings to update management and staff members on progress.
- Cultivated relationships with our customers based on follow through of scheduling commitments resulting in long term customer satisfaction and return business
Dispatcher Coordinator
Roth Crane Service
02.2015 - 02.2017
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Sent out drivers to assist on job sites based on locations, needs and worker availability.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 60-90 daily calls depending on time of year and customer demand
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Directed dispatching, routing and tracking of 6 fleet vehicles.
- Motivated workers to exceptional performance through implementation of new strategies.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Scheduling Coordinator
BMC West
05.2011 - 01.2015
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Set up truss delivery appointments with customers.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed and implemented scheduling policies.
- Reviewed production specifications.
- Checked prices and calculated totals for accurate invoice processing.
- Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Education
Associate of Arts - General Studies
College of The Sequoias
Visalia, CASkills
- Problem Anticipation and Resolution
- Business Leadership
- Originality and Creativity
- P&L Responsibility
- Operational Efficiency and Safety
- Motivational Leadership
References
Shawn Overholtzer - SVP Components, Builders FirstSource (209) 663-0205 / Shawn.Overholtzer@bldr.com
Anthony Castellano - Market Business Manager (951) 591-1902 / Anthony.Castellano@bldr.com
Jason Walsh - Market Sales Manager (951) 264-8148 / Jason.Walsh@bldr.com
Timeline
General Manager
West Coast Lumber
05.2023 - 11.2023
General Manager
Builders FirstSource
09.2021 - 12.2022
Operations Manager
California TrusFrame
08.2020 - 09.2021
Scheduling Manager
California TrusFrame
02.2017 - 08.2020
Dispatcher Coordinator
Roth Crane Service
02.2015 - 02.2017
Scheduling Coordinator
BMC West
05.2011 - 01.2015
Associate of Arts - General Studies
College of The Sequoias
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