Summary
Overview
Work History
Education
Skills
Timeline
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Selena Bailey

Hemet

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Overview

23
23
years of professional experience

Work History

Hairstylist

Self Employed Queen Bee Hair
11.2017 - Current
  • Delivered personalized hair services, enhancing client satisfaction through tailored consultations.
  • Managed scheduling and appointment systems to optimize client flow and service efficiency.
  • Maintained up-to-date knowledge of industry trends, ensuring cutting-edge techniques and styles.
  • Developed and implemented marketing strategies that attracted new clients and retained existing ones.
  • Oversaw inventory management to ensure availability of high-quality products for clients' needs.
  • Cultivated strong relationships with clients, resulting in a loyal customer base through exceptional service delivery.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Food Delivery Driver

Uber Eats
01.2022 - 12.2023
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated optimal routes using GPS technology to minimize delivery times.
  • Maintained high standards of food safety and hygiene during transport.
  • Communicated effectively with customers to confirm order details and address inquiries.
  • Monitored customer feedback to identify areas for service enhancement and implemented changes accordingly.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Waitress /Food Service Worker

Bull Pin Bar and Grill
04.2014 - 09.2015
  • Managed order accuracy and ensured timely delivery of food and beverages.
  • Monitored dining area to ensure cleanliness and adherence to health standards.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Waitress/Quick Service Food Server

Bum Steer Bar and Grill
02.2009 - 11.2014
  • Delivered exceptional customer service, enhancing guest satisfaction and repeat patronage.
  • Trained and mentored new staff on menu offerings and service protocols.
  • Streamlined order processing systems, improving table turnover rates and overall efficiency.
  • Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Food Server

SUBWAY®Restaurants
01.2003 - 10.2004
  • Delivered exceptional customer service by accurately taking and processing orders.
  • Ensured food safety and hygiene standards were consistently met during food preparation and service.
  • Maintained cleanliness and organization of dining area to enhance customer experience.
  • Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Education

High School Diploma -

Riverside Adult School
Riverside, CA
01-2023

Cosmetology License - Cosmetology

Marinellos School of Beauty
Hemet, CA
05-2010

Skills

  • Customer engagement
  • Effective multitasking
  • Collaborative teamwork
  • Customer order management
  • Cash transaction processing
  • Proper food handling techniques
  • Guest relations experience
  • Complaint resolution

Timeline

Food Delivery Driver

Uber Eats
01.2022 - 12.2023

Hairstylist

Self Employed Queen Bee Hair
11.2017 - Current

Waitress /Food Service Worker

Bull Pin Bar and Grill
04.2014 - 09.2015

Waitress/Quick Service Food Server

Bum Steer Bar and Grill
02.2009 - 11.2014

Food Server

SUBWAY®Restaurants
01.2003 - 10.2004

High School Diploma -

Riverside Adult School

Cosmetology License - Cosmetology

Marinellos School of Beauty

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Selena Bailey