Summary
Overview
Work History
Education
Skills
Timeline
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Anna Oganesyan

Glendale

Summary

Detail-oriented Office Manager with a proven track record at several dental offices, excelling in billing and coding, while enhancing patient satisfaction. As a trilingual communicator skilled in multiple software programs, I effectively streamlined operations, trained staff, drove efficiency, and fostered a collaborative environment.

Overview

6
6
years of professional experience

Work History

Office Manager

H. Arakelyan Professional Dental Corp.
07.2024 - Current
  • Managed daily operations of dental office, ensuring smooth workflow and patient satisfaction.
  • Coordinated staff schedules to optimize patient care and office efficiency.
  • Facilitated communication between dentists, hygienists, and administrative staff for seamless operations.
  • Processed insurance claims using dental billing software accurately.

Billing Specialist

Elite Dental Group
04.2023 - 07.2024
  • Managed patient billing inquiries and resolved discrepancies efficiently.
  • Assisted in training new billing staff on procedures and software usage effectively.
  • Investigated incorrect billings and processed refunds as necessary.
  • Worked with team members to identify and develop process improvements.
  • Provided support to other departments within the organization as needed.
  • Calculated billing charges, prepared and submitted claims to insurance companies.

Billing Specialist

Dr. Oganes Karapetian
05.2019 - 10.2023
  • Managed patient billing inquiries and resolved discrepancies efficiently.
  • Processed insurance claims using dental billing software accurately.
  • Coordinated payment plans with patients to ensure timely collections.

Billing Specialist

MGS Dental
11.2022 - 04.2023
  • Collaborated with dental staff to verify services for accurate billing submissions.
  • Processed insurance claims using dental billing software accurately.
  • Updated and maintained patient records in the electronic health system securely.
  • Assisted in training new billing staff on procedures and software usage effectively.

Education

Certification program - Dental Front Office / Billing & Coding

Glendale Community College
Glendale, CA
05.2023

Skills

  • Billing & Coding
  • Dentrix
  • Dentrix Ascend
  • DentiMax
  • OpenDental
  • Microsoft Office
  • Communication & Organization
  • Time Management
  • Customer Service
  • Trilingual fluency in English, Russian & Armenian

Timeline

Office Manager

H. Arakelyan Professional Dental Corp.
07.2024 - Current

Billing Specialist

Elite Dental Group
04.2023 - 07.2024

Billing Specialist

MGS Dental
11.2022 - 04.2023

Billing Specialist

Dr. Oganes Karapetian
05.2019 - 10.2023

Certification program - Dental Front Office / Billing & Coding

Glendale Community College

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Anna Oganesyan