Anna Suvorova
Vancouver
Summary
SERVER
Professional and enthusiastic hospitality worker with strong background in delivering exceptional dining experiences
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Server
Pink Restaurant
06.2023 - 04.2025
- Provided exceptional customer service, ensuring maximum guest satisfaction
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment
- Bussed and reset tables to keep dining room and work areas clean
- Accurately took and processed orders using POS system
Restaurant server
SHOco
09.2021 - 02.2022
- Maintained a high standard of customer service during high-volume fast-paced operations in a Ukrainian award-winning bakery-restaurant "SHOco"
- Managed multiple tables efficiently, prioritizing tasks to enhance overall dining experience
- Resolved customer complaints promptly, maintaining positive relationships and increasing loyalty
- Adhered to food safety regulations, followed allergy and dietary guidelines
Private English & French Tutor
Self-employed
05.2022 - 09.2025
- Enhanced language proficiency by providing personalized tutoring sessions for students
- Organized group sessions focused on building strong conversational skills
- Promoted a positive learning environment with patience, empathy, and encouragement for students at all skill levels
Education
Bachelor's degree - Humanities, English and French translation
Lviv State University of Life Safety
Lviv, Ukraine06.2021
Skills
- Customer satisfaction
- POS system operation
- Safe food handling & Alcohol service
- Order taking
- Exceptional communication
- Cleanliness
- Multitasking
- Problem-solving
Languages
English
French
Russian
Ukrainian
Certification
- Proserve certification
Timeline
Restaurant Server
Pink Restaurant
06.2023 - 04.2025
Private English & French Tutor
Self-employed
05.2022 - 09.2025
Restaurant server
SHOco
09.2021 - 02.2022
Bachelor's degree - Humanities, English and French translation
Lviv State University of Life Safety