ANNA MOHAMED
Hamilton,ON
Summary
A committed and dedicated person, flexible, adaptable, and hardworking. Able to work independently and as part of a team. Always respect deadlines and be ready to work in a diverse environment to deliver positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pre-Boarding Screening Officer
GARDAWORLD
Toronto
12.2022 - Current
- Conducted initial pre-boarding screenings of passengers and crew members for international, Domestic, and Transborder flights.
- Inspected aircraft cabins prior to boarding to ensure safety regulations were met.
- Assisted in the implementation of security systems at airports, such as metal detectors and x-ray machines.
- Provided customer service to travelers during the screening process.
- Collaborated with airport personnel on security issues related to passenger boarding processes.
- Ensured that all personnel followed established procedures regarding pre-boarding screening protocols.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Searched individuals and baggage for weapons and other prohibited items.
Parking Enforcement Officer
Impark
Hamilton
07.2022 - 09.2022
- Patrolled assigned areas to identify illegally parked vehicles and issued citations.
- Conducted investigations of complaints regarding parking violations.
- Educated the public on parking rules and regulations.
- Maintained records of all ticketing activities, including vehicle identification numbers.
- Monitored parking lots for unauthorized vehicles or suspicious activity.
Amazon
Amazon
Hamilton
05.2022 - 07.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Hamilton International Airport
Cargojet
Hamilton
04.2022 - 09.2022
- Cargo handle
Amazon
Amazon
Brampton
04.2018 - 12.2021
- Scan the product with the hand-held scanner and physically place it into a barcode shelf location so that the product can be ordered by our customers.
Food Production Assistant
Gate Gourmet Canada
Mississauga
04.2017 - 08.2018
- Responsible for preparing various food items and for following strict food safety and PPE requirements
- Handle various food items, prepare and plate them according to airline specs
- Follow various recipes to produce meals in a fast-paced production environment
- Trained in multiple areas e.g., food assembly and packaging lines
Education
Advanced Diploma - Advanced Police Studies
Mohawk College of Applied Arts And Technology
Hamilton, ON06-2023
Diploma - Police Foundations
Mohawk College of Applied Arts And Technology
Hamilton, ON06-2022
Bridging Program - Bridging Program
George Brown College
Toronto, ON12-2017
Bridging Program - Bridging Program
York University
Toronto, ON06-2017
High School Diploma -
Peel District School Board
Brampton, ON12-2016
Advanced Diploma - IT Business & Accounting
Future University
Khartoum,SD04-2016
Skills
- IT knowledge and skills including web designing
- Good communication skills and a full understanding of working in a multicultural environment
- Proven skills in sales and marketing resulting in increased sales and repeat business
- Knowledge in Financial Accounting: accounts payables, accounts receivables, and general ledger
- Computer proficiency: MS Office suite, web design, and internet navigation
- Knowledge of Addictions and Crisis Response
- Knowledge of Sign Language for First Responders
- Canada Border Service Seminar (CBSA)
- Advanced Drug Awareness Seminar
- Critical Incident Response Training
- Non-Violent Crisis Intervention
- Security Guard Course
- Computer Investigative Techniques
- 911 Communications
Certification
- Advanced Police Studies Diploma “Honours”
- Police Foundations Diploma “Honours”
- First Aid/CPR Certificate
- Human Trafficking Certificate
- Centre for Addiction and Mental Health (CAMH)
- I.T. Business and Accounting Diploma
Languages
Arabic
Native/ Bilingual
English
Professional
VOLUNTEER EXPERIENCE
Oakville Half Marathon, Oakville, ON 2022
- Assisting in inspiring and giving out water to the runners while instructing them to run in the appropriate direction.
ProAction Cops & Kinds Camp (Halton Police) Mohawk College, Hamilton, ON 2022
- Participating in giving a tour for Halton Police and 15 youth through our Justice Studies area. Such as the mock courtroom, EOC, b102, and the Use of Force Lab.
- Participating in giving the kids a general understanding of the PREP testing.
- Participating in an interactive session in the fitness area.
Mohawk College Open House, Hamilton, ON 2022
- participating in giving a new student a tour of different programs
Brampton Library, Brampton, ON 2016 – 2016
- Supported and assisted in getting membership in the library program
- Helped in shelving returned books following procedures and policies
Friends of Peace and Development Organization (FPDO), Khartoum, Sudan 2013 – 2016
- Helped displaced people with the provision of basic needs such as water, food, shelter, education, and health services
- Volunteered and participated in violence against women programs by positively encouraging and motivating abused women to rebuild their lives
- Supported child protection activities and programs ensuring these programs would reach the countryside
- Recorded and tracked client data in an accurate and efficient manner
Timeline
Pre-Boarding Screening Officer
GARDAWORLD
12.2022 - Current
Parking Enforcement Officer
Impark
07.2022 - 09.2022
Amazon
Amazon
05.2022 - 07.2022
Hamilton International Airport
Cargojet
04.2022 - 09.2022
Amazon
Amazon
04.2018 - 12.2021
Food Production Assistant
Gate Gourmet Canada
04.2017 - 08.2018
Advanced Diploma - Advanced Police Studies
Mohawk College of Applied Arts And Technology
Diploma - Police Foundations
Mohawk College of Applied Arts And Technology
Bridging Program - Bridging Program
George Brown College
Bridging Program - Bridging Program
York University
High School Diploma -
Peel District School Board
Advanced Diploma - IT Business & Accounting
Future University
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