NATIONAL SALES & OPERATIONS MANAGER
Proven strategic partnership and consultative approach to sales with a focus on delivering world-class customer service. Driven and dynamic leader with over 15 years’ success achieving aggressive sales goals in demanding, highly-competitive fitness and financial services environments. Talent for establishing proven sales systems in both new and existing locations and territories to catalyze growth and maintain profitability despite changing market conditions. Solid business acumen; manage revenue budgets of $1M+. Record of driving multimillion-dollar sales and lifting KPIs, while delivering world-class, brand-consistent client experiences. Reputation for cultivating highly-engaged teams motivated to propel revenue and profitability growth. Focus on effective recruitment and professional development planning to attract and retain top-talent.
- Secured national partnership with Weight Watchers Canada at FOTG, which resulted in exceeding sales targets in 2018/2019 by 40% and decreasing trainer attrition by 50%.
- Recruited to open a brand-new flagship GoodLife location in Ancaster, ON in 2013 and delivered $1M+ in revenue from 2013 to 2017, exceeding annual targets by 60% each year. Recognized each year as most profitable location out of 300+ locations across Canada.
- Generated 13mm in new financial services business representing 87% of branch goal at TD Canada Trust, Mississauga Location.
Landmark Worldwide
Self-Expression and Leadership Program Coach - September, 2014 to present
As a head coach, I mentor 10-14 coaches in a 4-month self-development program to help them navigate weekly coaching sessions with their participants registered in the program. Commitment as a head coach includes conducting weekly coaching calls, attending weekly classes, and 3 full weekends to support an average class size of 100 individuals who complete assignments and a community project. The intent of the program is to provide each person with the learning, tools, and support to reach their own personal and business goals and to be a leader in their communities.
Big Brothers Big Sisters of Halton Hamilton
Youth Program Coordinator - September, 2019 to present
As a compassionate Youth Leader and Mentor, I facilitate the GO GIRLS program available to girls aged 10 yrs-13 yrs old in elementary schools throughout Halton and Hamilton during the school year. All sessions are 50-minutes and run twice a week. The GO GIRLS program offers a network for female-identified participants to feel connected and build positive relationships with their fellow students and Mentors. They are provided with tools to support physical activity, healthy eating, positive self-esteem, and communication skills.