With diverse work experience in luxury travel sales and operations, and full-cycle recruitment processes within the luxury hospitality industry, I have developed a genuine passion for creating a five-star client experience and for honouring hiring managers, clients and candidates through attentiveness and dedication.
Overview
8
8
years of professional experience
Work History
Talent Acquisition Coordinator
Fairmont Chateau Whistler
Whistler, British Columbia
09.2025 - Current
Coordinating end-to-end recruitment for a high-volume, 2-Michelin-Key luxury ski resort, supporting all departments across the hotel.
Overseeing full-cycle hiring for 120+ new hires per month during peak seasonal recruitment periods, ensuring seamless onboarding and a high-quality candidate experience.
Coordinating large-scale orientation sessions and onboarding documentation for new employees.
Partnering with department heads to understand workforce needs and maintain strong internal relationships.
Tracking applicant flow, maintaining ATS accuracy, and ensuring all compliance, documentation, and administrative processes are completed with meticulous attention to detail.
Supporting employee experience and wellness initiatives, events, internal communications, and HR administration.
Luxury Travel Consultant
Kensington Tours
09.2024 - 09.2025
Designed and tailored customized luxury travel itineraries for UHNW and HNW clients, providing pre- and post-trip assistance and expertise.
Maintained strong relationships with clients through regular communication, ensuring satisfaction and repeat business.
Consistently met sales targets of $100,000 USD per month.
Performed administrative duties and maintained a professional phone manner.
Utilized advanced booking systems to ensure efficient reservations and confirmations for all travel arrangements.
Recruitment Consultant
Silver Swan Recruitment
09.2023 - 09.2024
Managed the full 360 recruitment cycle for roles in luxury private hospitality, liaising with high-profile, UHNW, and celebrity clients to fulfil vacancies, including private PAs, EAs, butlers, nannies, and chefs.
Provided tailored candidate searches, adhering to job specifications.
Implemented business development strategies, maintaining, and building strong relationships with new and existing clients.
Regular use of recruiting software such as Bullhorn, LinkedIn Recruiter, and various job boards.
Writing thorough job descriptions, maintaining website SEO, and assisting with marketing content and emails.
Reason for leaving: Company-wide layoffs.
Supervisor
JJ Bean
11.2019 - 05.2023
Monitored standards, day-to-day operations, and store inventory, while making specialty drinks and maintaining exceptional coffee quality.
Supervised, onboarded, and trained staff, maintaining the highest level of customer satisfaction.
Villa Manager
Scott Dunn
04.2018 - 08.2018
Directed daily operations of some of Mallorca's finest 5* catered luxury villas.
Organized guest itineraries, provided concierge services, monitored villa standards, liaised with vendors and housekeeping, planned for guest transportation, providing guests with a seamless, luxury vacation experience.
Talent Acquisition Coordinator at Alexander Mann Solutions Via Bank of AmericaTalent Acquisition Coordinator at Alexander Mann Solutions Via Bank of America