Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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ANNA KASHNANYAN

Macys
Los Angeles
3
Languages
14
years of professional experience

Results-driven retail beauty professional with expertise in makeup artistry and customer engagement. Demonstrates strong leadership and relationship-building skills while maintaining polished store presentations aligned with sales goals. Multilingual communicator adept at enhancing client satisfaction and supporting team performance through effective collaboration and clear communication.

Work History

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5 Years 11 Months
Macys | 12.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • demonstrated respectful, friendly support wherever needed.
  • Assisted customers with product selection, pricing, and availability questions.
  • supported retail marketing initiatives through promotional event participation and merchandising activities.

Bobbi Brown Counter Manager

2 Years 8 Months
Macys | 03.2018 - 11.2020
  • Monitored inventory levels, coordinated replenishment, and secured merchandise presentation across counter displays.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Achieved sales goals through effective communication and demonstration of products.
  • Operated cash register to accurately complete customer financial transactions.

Dior Beauty Stylist & Counter Manager

5 Years 1 Month
Macys | 01.2013 - 02.2018
  • Handled customer complaint resolution professionally, maintaining positive outcomes for all parties involved.
  • Conducted client phone calls and set up scheduled appointments for clientele.
  • Maintained appointments and schedules for events.
  • Operated cash register to accurately complete customer transactions and provided excellent service as a sales specialist.
  • Provided product recommendations to customers based on stated preferences.
  • Interacted with customers and coworkers about skincare, beauty products and provided advice.

Seasonal Floor Manager SSI

2 Months
Macy's | 10.2012 - 12.2012
  • Manager Position for the holidays
  • Assisted customers to ensure pleasant shopping experiences.
  • Managed staff decisions and assisted in resolving potential issues.

Education

Associate of Arts - Beauty Makeup Artist

Lilit's Makeup Studio | Los Angeles, CA

Associate of Arts - Child Development

Los Angeles Valley College | Van Nuys, CA | 06-2012

High School Diploma

Grigor Zorap Armenian High | Yerevan, Armenia | 05-1995

Skills

Customer engagement
Customer service
Inventory management
Team Leadership
Teamwork and collaboration
Multilingual proficiency in Armenian
Russian & English
Fast Learner
Adaptability

Interests

Watching Movies and TV Shows
Gym Workouts
Dancing
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.

Languages

English
Armenian
Russian

Timeline

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Macys
12.2020 - CurrentRead More

Bobbi Brown Counter Manager

Macys
03.2018 - 11.2020Read More

Dior Beauty Stylist & Counter Manager

Macys
01.2013 - 02.2018Read More

Seasonal Floor Manager SSI

Macy's
10.2012 - 12.2012Read More

Lilit's Makeup Studio

Associate of Arts from Beauty Makeup Artist
Read More

Los Angeles Valley College

Associate of Arts from Child Development
Read More

Grigor Zorap Armenian High

High School Diploma
Read More
ANNA KASHNANYAN