Results-driven retail beauty professional with expertise in makeup artistry and customer engagement. Demonstrates strong leadership and relationship-building skills while maintaining polished store presentations aligned with sales goals. Multilingual communicator adept at enhancing client satisfaction and supporting team performance through effective collaboration and clear communication.
Work History
Dior RSS
5 Years 11 Months
Macys | 12.2020 - Current
Skilled at working independently and collaboratively in a team environment.
demonstrated respectful, friendly support wherever needed.
Assisted customers with product selection, pricing, and availability questions.
supported retail marketing initiatives through promotional event participation and merchandising activities.
Bobbi Brown Counter Manager
2 Years 8 Months
Macys | 03.2018 - 11.2020
Monitored inventory levels, coordinated replenishment, and secured merchandise presentation across counter displays.
Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
Achieved sales goals through effective communication and demonstration of products.
Operated cash register to accurately complete customer financial transactions.
Dior Beauty Stylist & Counter Manager
5 Years 1 Month
Macys | 01.2013 - 02.2018
Handled customer complaint resolution professionally, maintaining positive outcomes for all parties involved.
Conducted client phone calls and set up scheduled appointments for clientele.
Maintained appointments and schedules for events.
Operated cash register to accurately complete customer transactions and provided excellent service as a sales specialist.
Provided product recommendations to customers based on stated preferences.
Interacted with customers and coworkers about skincare, beauty products and provided advice.
Seasonal Floor Manager SSI
2 Months
Macy's | 10.2012 - 12.2012
Manager Position for the holidays
Assisted customers to ensure pleasant shopping experiences.
Managed staff decisions and assisted in resolving potential issues.
Education
Associate of Arts - Beauty Makeup Artist
Lilit's Makeup Studio | Los Angeles, CA
Associate of Arts - Child Development
Los Angeles Valley College | Van Nuys, CA | 06-2012
High School Diploma
Grigor Zorap Armenian High | Yerevan, Armenia | 05-1995