Harneet Kaur
Surrey,BC
Summary
Dynamic Security Officer with Allied Universal Security Services, skilled in crisis management and customer engagement. Successfully enhanced safety protocols, leading to a significant reduction in incidents. Proficient in incident reporting and conflict resolution, fostering a secure environment while ensuring a positive experience for customers. Committed to maintaining high safety standards and effective team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer [Christian Dior,Zara]
Allied Universal Security Services
Vancouver, Canada
12.2022 - 08.2025
- Monitored store premises to ensure safety and security protocols were followed.
- Conducted regular patrols to deter theft and maintain a secure environment.
- Assisted in training new security personnel on procedures and emergency response.
- Collaborated with law enforcement during incidents to provide accurate information.
- Responded promptly to alarms and emergencies, ensuring timely resolution of issues.
- Documented incidents and prepared detailed reports for management review.
- Engaged with customers to foster a positive shopping experience while ensuring safety.
- Greeted customers entering the store while screening for potential shoplifters or trespassers.
- Assisted with crowd control when needed during busy periods or special events.
- Escorted undesirable persons off property to minimize security violations.
Education
Associate of Arts -
University Canada West
Vancouver, BCSkills
- Customer engagement
- Team collaboration
- Time management
- Crisis management
- Crime prevention
- Daily incident reporting
- Physical security
- Incident response
- Emergency procedures
- Access control
- Report writing
- Safety regulations
- Skilled in conflict resolution
- CCTV experience
- Protocol optimization
Certification
- OFA-1
- CPR First Aid
- Driver's License
Availability
FULL TIME
Timeline
Security Officer [Christian Dior,Zara]
Allied Universal Security Services
12.2022 - 08.2025
Associate of Arts -
University Canada West
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