Anna Isabey
Gatineau,QC
Summary
Organized and motivated criminology student with a track record of academic excellence. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Passionate about areas related to the environment and environmental justice.
Overview
4
4
years of professional experience
Work History
Backshop Attendant
Royal Ottawa Golf Club
2022.09 - 2023.11
- Managing the upkeep and functionality of golf carts and equipment.
- Maintaining the golf course's safety, cleanliness, and operational standards for a smooth guest experience of approximately 1200+ members.
Backshop Supervisor
Beaconsfield Golf Club
2019.06 - 2022.09
- Greeting 600+ members and assisting them with their golf clubs and providing cleaning services, routine maintenance of the golf cart and course.
- Trained and mentored newly hired employees on operating equipment and safety.
- Maintained compliance with company policies, objectives, and communication goals.
- Responsible for opening and closing procedures for both the backshop and the entire golf course.
- Handled members complaints, resolved issues, and adjusted policies with stakeholders.
Educator - Rehabilitation (internship)
Prévost Campus - Batshaw Family and Youth Services
2020.09 - 2021.04
- Facilitated weekly educational and re-educational programs within a rehabilitation institution, collaborating with professionals to support youths rehabilitation and societal reintegration.
- Implemented educational methods, integrating daily activities to teach life skills and promote emotional regulation.
- Contributed to organizing and leading a 6 week program of activities, including modeling and teaching life skills, emotional regulation, and anger management, to foster learning and positive behavior development.
- Engaged in behavioral observation and analysis of beneficiaries, actively participated in assessing their needs and capabilities, documented progress, and designed individualized activity plans.
- Provided supervision to approximately 10 adolescents, offering emotional support, and effectively managed crises situations to ensure their well-being and progress within the program.
Education
Bachelor of Science - Honours in Criminology
University of Ottawa
Ottawa, Canada04.2024
DEC - Criminology Intervention
John Abbott College
Montreal, QC05.2021
High School Diploma -
Lakeside Academy International Baccalaureate High School
Lachine, QC06.2017
Skills
- Reintegration Techniques
- Time Management
- Active Learning
- Risk Evaluation
- Crisis Intervention Training
- Analytical and Critical Thinking
- First Aid/CPR
- Research Techniques
- Ethical Decision Making
- Microsoft Tools (Excel, Word, PowerBI)
- Attention to Detail
Accomplishments
- TechNation - Second Place - Future of Remote Work: Supporting Cybersecurity for Canadian Businesses.
Languages
English
Native or Bilingual
French
Professional Working
References
References available upon request
Timeline
Backshop Attendant
Royal Ottawa Golf Club
2022.09 - 2023.11
Educator - Rehabilitation (internship)
Prévost Campus - Batshaw Family and Youth Services
2020.09 - 2021.04
Backshop Supervisor
Beaconsfield Golf Club
2019.06 - 2022.09
Bachelor of Science - Honours in Criminology
University of Ottawa
DEC - Criminology Intervention
John Abbott College
High School Diploma -
Lakeside Academy International Baccalaureate High School
Similar Profiles
Kareem WilliamsKareem Williams
Line Cook at Port Royal Golf & Racquet ClubLine Cook at Port Royal Golf & Racquet Club
Christina "CJ" JurekChristina "CJ" Jurek
Director of Human Resources at ROYAL POINCIANA GOLF CLUBDirector of Human Resources at ROYAL POINCIANA GOLF CLUB
Lily NovotnyLily Novotny
Outside Services at Royal Golf ClubOutside Services at Royal Golf Club