Anna Caulfield
Brampton
Summary
Proactive and caring worker with over 10+ years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
15
15
years of professional experience
Work History
Early Childhood Educator
PLASP
12.2018 - Current
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
- Mentored new educators, providing guidance on effective teaching approaches and classroom management techniques.
Customer Service Manager
Canadian Diabetes Association
12.2011 - 12.2017
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Early Childhood Educator
University of Toronto
01.2010 - 12.2011
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Enhanced children's understanding of cultural diversity through multicultural lessons and activities.
- Maintained ongoing communication with parents about children's achievements and areas for improvement, building strong family-teacher relationships.
- Encouraged children's independence and self-help skills through daily routines and activities.
- Facilitated small group activities to encourage collaboration and social skills among children.
Education
Associate of Applied Science - Early Childhood Education
Sheridan College
Brampton, ON04-2002
Basic Training Diploma - Office Administration
Seneca College of Applied Arts And Technology
North York, None04-1999
High School Diploma -
Lakeshore Collegiate
06-1994
Skills
- Classroom management
- Behavior modification
- Developmental assessment
- Individualized instruction
- Program evaluation
- Technology integration
- Conflict resolution
- Critical thinking
- Assessment and evaluation
- Creative lesson planning
- Language development strategies
- Data collection and analysis
Languages
English
Full Professional
Contact
Brampton, ON L6W 1X2
Education and Training
North York, None,Brampton, ON
Timeline
Early Childhood Educator
PLASP
12.2018 - Current
Customer Service Manager
Canadian Diabetes Association
12.2011 - 12.2017
Early Childhood Educator
University of Toronto
01.2010 - 12.2011
Associate of Applied Science - Early Childhood Education
Sheridan College
Basic Training Diploma - Office Administration
Seneca College of Applied Arts And Technology
High School Diploma -
Lakeshore Collegiate
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