Ann Saunders
Charlottetown
Summary
Looking to become part of a great company long term as a career. Expert retail professional offering over 15 years experience in retail customer service. Punctual, reliable, enthusiastic, outgoing retail sales professional focused on exceeding expectations and building customer loyalty. Proficient at building positive relationships with new an existing
customers by offering superior customer service.
More than willing to accept and learn new tasks to better myself and the company. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Mail Sorter/City Mail Carrier
Canada Post
10.2020 - Current
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained clean and organized mail room to promote safety and efficiency.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Warehouse Forklift Operator
Meyer Housewares Canada
11.2016 - 10.2020
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Increased storage efficiency with strategic pallet stacking and goods placement.
Traffic Control Flagger
City Of Charlottetown
03.2016 - 09.2016
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
- Enhanced safety for both drivers and workers by closely monitoring work zones and adjusting flagging signals accordingly.
- Contributed to an accident-free work zone by maintaining a strong focus on safety precautions and proactively addressing potential hazards.
Education
High School Diploma -
Colonel Gray High School
Charlottetown, PE06-2001
Skills
- Reliability and punctuality
- Problem-solving skills
- Package handling
- Strong organization skills
- Mail distribution
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Cash handling expertise
- Product restocking
- Refunds and exchanges
- POS system operations
- Credit and cash transactions
- Scanner operations
- Critical Thinking
- Customer Satisfaction
- Process transactions
Languages
English
Timeline
Mail Sorter/City Mail Carrier
Canada Post
10.2020 - Current
Warehouse Forklift Operator
Meyer Housewares Canada
11.2016 - 10.2020
Traffic Control Flagger
City Of Charlottetown
03.2016 - 09.2016
High School Diploma -
Colonel Gray High School
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