Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Ann Ha

Ann Ha

Greater Sudbury,ON

Summary

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Business Development Officer (Part-time)

Chubb Vietnam Life Insurance Company Limited
Hanoi, Vietnam
06.2023 - 08.2025
  • Provided customer consultation services, demonstrating strong communication and interpersonal skills.
  • Achieved sales targets, showcasing a goal-oriented and proactive work ethic.
  • Attended networking events to build relationships with potential clients.

Home Care Assistant – 320 Hours (Including Interns

Collège Essor
Montreal, Quebec
01.2025 - 03.2025
  • Acquired skills in assisting with the 14 fundamental needs of elderly individuals, including personal care, mobility, and emotional support.
  • Completed additional training in LAW 90 (20 hours), focusing on legal and ethical responsibilities in caregiving.
  • Developed relationships with community resources that can provide additional assistance to the client.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Checked patients' pulse, temperature and respiration.
  • Documented patient status and reported changes in care needs.

Marketing Ads Intern

Duc Tin Trading and Import Export Joint Stock Company – Hanoi, Vietnam
Hanoi , Viet Nam
12.2022 - 08.2023
  • Developed and executed advertising campaigns, demonstrating strong communication and team collaboration skills.
  • Managed social media content and engaged with followers, showcasing customer service and attention to detail.
  • Analyzed advertising performance metrics and prepared reports, highlighting problem-solving and analytical skills.
  • Collaborated with cross-functional teams to ensure campaign success, emphasizing teamwork and adaptability.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.

Co-Founder

PP’s Sandwich
Thach Hoa, Thach That District, Hanoi, Vietnam
09.2022 - 01.2023
  • Provided customer consultation and ensured customer satisfaction, demonstrating strong communication and empathy.
  • Managed supply chain operations and budgeting, showcasing organizational and time management skills.
  • Collaborated with a co-founder to run the business, highlighting teamwork and problem-solving abilities.
  • Created marketing campaigns to promote the store, emphasizing creativity and attention to detail.

Education

Post-Graduate Certificate - IT Business Analysis (Current)

Cambrian College of Applied Arts And Technology
Greater Sudbury, None
10-2025

Post-Graduate Certificate - Personal Support Worker (PSW)

Collège Essor
Montreal, QC
03-2025

BBA - Digital Marketing

FPT University
Bachelor Of Business Administration
10-2024

Skills

  • Communication skills
  • Team collaboration
  • Community activities
  • Marketing
  • Customer service
  • Project management
  • Problem-solving
  • Active listening
  • Documentation

Affiliations

1. L’Milieu, Light On Project – Vietnam 2. FM19HZ Program – Vietnam 3. Sex Education Program – Vietnam 4. FPT University Chinese Club – Vietnam 5. Volunteer – Career Fair Conference

Marketing Project Manager (May 2021 – Sep. 2021)

  • Managed marketing strategy planning, human resources, and project-wide cost and risk management.
  • Conducted product research, market expansion, and developed communication messages.
  • Relevance to PSW: Developed strong organizational and leadership skills, which are essential for managing client care plans and coordinating with healthcare teams.

Head of Organization Committee (May 2021 – Sep. 2021)

  • Represented the team and managed the entire project, including communication strategies and content management.
  • Gained over 1,200 likes on the fan page within 3 weeks through 22 posts.
  • Relevance to PSW: Demonstrated teamwork, communication, and problem-solving skills, which are crucial for collaborating with colleagues and addressing clients' needs.

Content Creator (Sep. 2021 – Nov. 2021)

  • Created content about sex education and organized a communication event for high school students.
  • Gained 817 likes and 838 followers for the fan page within one month.
  • Relevance to PSW: Developed empathy and the ability to communicate sensitive topics effectively, which is valuable when providing care and support to clients.

President (Mar. 2021 – Present)

  • Organized multiple events as a member of the Culture Department and supported content creation for the Communication Department.
  • Relevance to PSW: Demonstrated leadership, event planning, and teamwork skills, which are transferable to managing client activities and coordinating care.

Cambrian College, Sudbury, ON (Feb. 2024)

  • Assisted with employer booth setups and managed registration duties.
  • Followed check-in/check-out procedures and adhered to a business casual dress code.
  • Relevance to PSW: Developed strong organizational, communication, and teamwork skills in a professional environment, which are essential for working in healthcare settings.

Languages

English
Full Professional
Vietnamese
Native/ Bilingual
French
Professional
Chinese (Mandarin)
Limited

Accomplishments

2024-2025 UMAP Canada Scholarship - Summer Leadership Certificate, Royal Roads University, Canada

  • Awarded a full scholarship covering 100% of tuition fees, recognizing academic excellence and leadership potential.

Most Innovative Startup Project, Fall 2023 - FPT university, Viet Nam

  • Presented as a keynote speaker before the entire school for developing an innovative startup project.

Silver Medal – Decathlon 100km Run (Non-Professional Category) - Decathlon Viet Nam

  • Achieved 2nd place in the non-professional category of the Decathlon 100km run.
  • Demonstrated perseverance, discipline, and physical endurance in completing the challenging race.

Certification

Project Management Principles and Practices
University of California, Irvine

  • Developed skills in project planning, execution, and management, which are essential for organizing client care plans.

Leading: Human Resource Management and Leadership
Macquarie University

  • Gained knowledge in leadership and team management, crucial for collaborating with healthcare professionals.

Human Resource Management: HR for People Managers
University of Minnesota

  • Learned effective communication and people management skills, valuable for interacting with clients and their families.

Academic English: Writing
University of California, Irvine

  • Enhanced written communication skills, important for maintaining accurate client records and reports.

Managing Project Risks and Changes
University of California, Irvine

  • Developed the ability to handle unexpected situations and adapt to changes, essential in a caregiving environment.

Initiating and Planning Projects
University of California, Irvine

  • Acquired skills in project planning and organization, useful for managing client care schedules.

Budgeting and Scheduling Projects
University of California, Irvine

  • Learned to manage time and resources effectively, ensuring efficient care delivery.

Timeline

Home Care Assistant – 320 Hours (Including Interns

Collège Essor
01.2025 - 03.2025

Business Development Officer (Part-time)

Chubb Vietnam Life Insurance Company Limited
06.2023 - 08.2025

Marketing Ads Intern

Duc Tin Trading and Import Export Joint Stock Company – Hanoi, Vietnam
12.2022 - 08.2023

Co-Founder

PP’s Sandwich
09.2022 - 01.2023

Post-Graduate Certificate - IT Business Analysis (Current)

Cambrian College of Applied Arts And Technology

Post-Graduate Certificate - Personal Support Worker (PSW)

Collège Essor

BBA - Digital Marketing

FPT University
Ann Ha