Diligent and adaptable Office Administration student with hands-on experience in customer service and office assistance. Exceptional communication and problem-solving abilities with a keen eye for detail. Proven track record of efficiently managing administrative tasks and delivering top-notch customer support. Eager to contribute these skills and grow further in a dynamic office environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Co-op: Receptionist and Office Assistant
Family Service Thames Valley
05.2023 - 08.2023
Welcomed and greeted visitors, providing a warm and professional first impression of the company
Answered and directed incoming calls, ensuring prompt and accurate routing to the appropriate departments
Managed the reception area, maintaining a clean and organized space to create a welcoming environment
Assisted with office administrative tasks, such as data entry, filing, and photocopying
Supported office staff with scheduling appointments, coordinating meetings, and preparing necessary materials
Utilized office software, including Microsoft Office Suite, to draft emails, create spreadsheets, and generate reports
Actively collaborated with team members to ensure smooth office operations and foster a positive work environment
Demonstrated exceptional multitasking skills, efficiently handling both receptionist and office assistance responsibilities
Customer Service
Vestige
10.2021 - 07.2022
Provided exceptional customer service in a fast-paced retail environment, addressing a high volume of inquiries in person and via phone
Demonstrated strong product knowledge to assist customers in making informed purchasing decisions
Successfully resolved customer complaints and concerns, ensuring a high level of satisfaction and repeat business
Consistently received positive feedback from customers for my friendly demeanor and problem-solving skills
Nurse Practitioner Primary Health Care & Addiction Services at Addiction and Mental Health Services of Thames ValleyNurse Practitioner Primary Health Care & Addiction Services at Addiction and Mental Health Services of Thames Valley