Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ankur Dogra

Cranbrook

Summary

I'm a detail-oriented professional with over two years in hotel front desk roles, looking to apply my data management skills as a Wildfire Data Entry specialist with the Government of Alberta. I'm passionate about supporting wildfire prevention through accurate work and teamwork.

Overview

3
3
years of professional experience

Work History

Front desk Supervisor

Ramada by Wyndham
12.2024 - Current
  • Train and support Front Desk staff, ensuring high performance and Scheduling Shifts
  • Handle financial transactions, prepare daily reports, and manage front desk supplies and inventory.
  • Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems. Collaborate with housekeeping, maintenance, and other departments to meet guest needs and uphold hotel policies and procedures.
  • Operate and troubleshoot front desk software and systems.

Front Desk Representative / Night Auditor

Banff Rocky Mountain Resort
08.2024 - 12.2024
  • Run front desk tasks like check-ins, reservations, and guest inquiries in a busy resort setting.
  • Handle night audits, making sure daily transactions and financial reports are spot-on.
  • Team up with housekeeping and maintenance to keep guests happy, which taught me how to work well with others.
  • Keep an eye on security systems during routine checks, staying organized and alert.

Front Desk Agent / Night Auditor

Glo Best-Western
07.2022 - 08.2024
  • Greeted guests, managed check-ins and billing, and balanced cash reports accurately.
  • Kept daily revenue sheets in order and prepared financial reports, often under tight deadlines.
  • Helped plan hotel events, which showed me how to juggle multiple tasks at once.
  • Solved guest issues quickly, ensuring they had a great stay.

Part-Time Front Desk Representative

Holiday-Inn
11.2022 - 07.2024
  • Assisted with check-ins and guest services, keeping things running smoothly.
  • Worked closely with the team to meet high service standards.
  • Prepared breakfast items and balanced revenue sheets, focusing on accuracy.

Education

Diploma - Computer Networking and IT Systems

Canadore College
Scarborough, ON
01.2024

Skills

  • Microsoft Office (Excel, Word, Outlook) Opera
  • Visual Matrix Data organization
  • Data compilation Hardware systems
  • Clear communication Organizing
  • Analyzing details Handling multiple tasks
  • Flexible with schedules

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Front desk Supervisor

Ramada by Wyndham
12.2024 - Current

Front Desk Representative / Night Auditor

Banff Rocky Mountain Resort
08.2024 - 12.2024

Part-Time Front Desk Representative

Holiday-Inn
11.2022 - 07.2024

Front Desk Agent / Night Auditor

Glo Best-Western
07.2022 - 08.2024

Diploma - Computer Networking and IT Systems

Canadore College

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Ankur Dogra