ANKUL PATEL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Operations Supervisor
Majorel
2023.02 - Current
- Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Managed internal operational standards and productivity targets.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Reduced average handle time through the implementation of effective call handling techniques and scripts.
- Maintained open lines of communication between management and staff, fostering a transparent workplace culture that encouraged collaboration and innovation.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operations Supervisor
Source One Ventures
2022.11 - 2023.02
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Mentored team members to enhance professional development and accountability in the workplace.
- Developed high-performing sales teams through regular coaching sessions, skill development workshops, and performance evaluations.
- Expanded client base by fostering strong relationships and delivering exceptional customer service.
- Optimized sales funnel by analyzing conversion rates, identifying bottlenecks, and implementing necessary improvements.
Operations Supervisor
Guess warehouse
2020.10 - 2022.10
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Maintained high levels of accuracy in daily operations.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
Education
Business Administration - Sales and Marketing
Herzing College
Montreal, QC01.2022
Bachelor's Degree - Mechanical Engineering
C.K Pithawala College Of Engineering And Technology
Surat, Guj01.2018
Skills
- Customer Interaction
- Sales and Marketing
- Professional Relationships
- Motivational Leadership
- Operations Management
- Employee Evaluation
- Multitasking Abilities
- Strategic Planning
Languages
English
Full Professional
French
Limited Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Operations Supervisor
Majorel
2023.02 - Current
Operations Supervisor
Source One Ventures
2022.11 - 2023.02
Operations Supervisor
Guess warehouse
2020.10 - 2022.10
Business Administration - Sales and Marketing
Herzing College
Bachelor's Degree - Mechanical Engineering
C.K Pithawala College Of Engineering And Technology
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