Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ankita Kumari

IT: Network Administrator
Moncton,NB

Summary

A CISCO academy networking graduate with broad and deep understanding of operational best practices, system installation, configuration, and troubleshooting; setting up small and medium business network, networking knowledge for small and home office and learning Enterprise networks.

Proven skills in troubleshooting devices, recommending products and resolving customer issues. Trusted leader and problem-solver with a self-directed approach and good critical thinking skills.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
4
4
Certifications

Work History

Solution Specialist

Xperigo
Moncton, NB
05.2022 - Current
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings and secure 97% positive surveys.
  • Implemented corrective actions to fix root causes of various issues.
  • Break all-time records in my team with highest Q/A and least talk time and secure wage increment and silver bonus in 6 months.
  • Scheduled appointments for further services.

Network Administrator Intern

Vidcruiter
Moncton, NB
05.2023 - 06.2023
  • Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
  • Applied knowledge of computing systems and software structure.
  • Developed and refined build process and configurations, and contributed to network automation.
  • Worked closely with network support team for operational support, tasks and projects.
  • Verified system functionality and backup for network-related equipment.

Digital Marketing Specialist

Dreamz Academy
Kapurthala, Punjab
11.2020 - 07.2021
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
  • Evaluated market trends to stay current on consumer and competitor changes.
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Managed digital projects from initial concept through final implementation and live monitoring.

Education

Diploma - IT: Network Administration

NBCC
Moncton, NB
09.2021 - 06.2023

High School - Computer Science, Science And Maths

KVK
Kapurthala, Punjab, IN
04.2019 - 04.2020

Certificate - Digital Marketing

Google
Online
08.2020 - 02.2021

Skills

Key holder

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Certification

CCNA: Introduction to Network

Timeline

Network Administrator Intern

Vidcruiter
05.2023 - 06.2023

CCNA: Enterprise Networking, Security, and Automation

04-2023

CCNA: Switching, Routing and Wireless Essentials

12-2022

Certificate of Excellence, Xperigo

06-2022

Solution Specialist

Xperigo
05.2022 - Current

CCNA: Introduction to Network

04-2022

Diploma - IT: Network Administration

NBCC
09.2021 - 06.2023

Digital Marketing Specialist

Dreamz Academy
11.2020 - 07.2021

Certificate - Digital Marketing

Google
08.2020 - 02.2021

High School - Computer Science, Science And Maths

KVK
04.2019 - 04.2020

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Ankita KumariIT: Network Administrator