Ankit Yadav

Sites, I worked as a shift lead security guard- Urban Data Centre (35 john st, 151 front st west, 905 king st west).

• Controlling access to client site or facility through pre-approved access control and security systems.
• Patrol assigned area on foot to ensure security of facility and all areas are monitored and secured.
• Work along emergency response teams to ensure irregularities are reported and facility is free of any safety hazards/emergency situations.
• Responding to various calls for service.
• Ability to write detailed incident reports for all emergency and day to day activities.
• Report any unsafe working conditions in any/all areas.
• Signing in and out visitors, tenants and contractors to the building.
• Identifying and reporting all safety concerns and hazards.
• Demonstrate friendly and personalized customer service as a frontline representative.
• Complete investigations and incident reports.
• Operate security equipment/systems, computers, radios, phones.
• Thorough record-keeping, report writing, and observation skills.

Sites and events I supervised - University of Toronto, Metro Toronto Convention Centre, Taste of Kingsway, Taste of Little Italy.

• Oversaw team of security officers and managed scheduling and performance evaluations.
• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Monitored and approved access control systems for accessibility to authorized personnel.
• Analyzed and investigated incidents alongside functional management and security supervisors.
• Screened vendors and contractors before granting access to restricted areas.
• Responded swiftly to security incidents and effectively resolved security issues.
• Kept team compliant with security protocols and appearance standards.
• Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
• Supervised team of 9 to 16 security personnel during shift.
• Monitored and maintained CCTV and access control systems to protect personnel and assets.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
• Established and maintained close working relationships with local law enforcement officers.
• Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
• Collaborated with management to develop security policies and procedures.
• Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.

Sites and events I worked as a security guard - University of Toronto, MTCC, Rogers Centre.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to incidents and assessed active situations for security concerns.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Interacted assertively but non-confrontationally with personnel and general public.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Responded quickly to emergency situations to assess and deflect issues.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Participated in staff meetings, special events, and professional development activities.
• Permitted entry with escort for approved persons into secure locations.
• Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
• Completed full building and grounds patrols to spot and investigate concerns.
• Secured personal and company goods against robbery, vandalism, and illegal entry.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Contacted law enforcement in case of unauthorized persons, documents, and materials.
• Identified violators and escorted departing personnel to guard against theft of property.
• Issued access cards to authorized personnel to monitor access points.
• Examined doors, windows and gates to verify security.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.