Ankit Verma
Summary
Dynamic professional with a proven track record at FGF Brands, enhancing production efficiency and safety. Skilled in machine operation and food safety compliance, coupled with exceptional communication abilities. Achieved significant process improvements through root cause identification and Lean manufacturing tools. Committed to quality and customer satisfaction, demonstrating tangible achievements in both technical and service-oriented roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bakery Production Worker
FGF Brands
01.2023 - Current
- Improved production efficiency by optimizing ingredient mixing procedures.
- Collaborated with team members to achieve production goals.
- Operated production machinery to meet daily output targets.
- Adjusted mixing parameters to ensure product consistency.
- Followed safety protocols to maintain a safe working environment.
Machine Operator
E. Hofmann Plastics
06.2022 - 12.2022
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Mechanical Engineer
Positive Plastic Pvt Ltd
02.2021 - 03.2022
- Executed repair, maintenance, and installation tasks on machine equipment, enhancing productivity.
- Reduced downtime through efficient troubleshooting and swift repairs of mechanical systems.
- Improved plant efficiency with routine inspections and adjustments to optimize performance.
- Developed comprehensive documentation detailing maintenance schedules, procedures, and guidelines for reference by all personnel involved in upkeep activities.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Developed and coordinated effective predictive, preventive, and corrective maintenance approaches.
- Implemented continuous improvement initiatives using Kaizen principles to enhance mechanical maintenance processes.
Quality Assurance Engineer
Positive Plastic Pvt. Ltd
07.2020 - 02.2021
- Contributed to root cause analysis to determine core reason for failures and errors.
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Collaborated with R&D to integrate quality considerations into early design stages, enhancing product durability and functionality.
- Conducted regular compliance audits, ensuring adherence to industry regulations and standards.
- Documented and developed engineering procedures and processes.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Ensured compliance with Good Manufacturing Practices (GMP) to maintain product quality.
Customer Service Representative
Teleperformance
08.2019 - 02.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Post-graduate Diploma - Supply Chain Management
Northern College of Applied Arts And Technology
Toronto, ON12-2023
Bachelor of Technology - Mechanical Engineering
Jmit
Radaur, India07-2019
Skills
- Food safety compliance
- Time Management
- Fast reaction time
- Lean manufacturing tools
- Root cause identification
- Good communication
- Computer skills
- Customer Service
- Material handler
- Machine operation expertise
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
- Auto-cad
- SolidWorks
- CAPA
Timeline
Bakery Production Worker
FGF Brands
01.2023 - Current
Machine Operator
E. Hofmann Plastics
06.2022 - 12.2022
Mechanical Engineer
Positive Plastic Pvt Ltd
02.2021 - 03.2022
Quality Assurance Engineer
Positive Plastic Pvt. Ltd
07.2020 - 02.2021
Customer Service Representative
Teleperformance
08.2019 - 02.2020
Post-graduate Diploma - Supply Chain Management
Northern College of Applied Arts And Technology
Bachelor of Technology - Mechanical Engineering
Jmit
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