Ankit Kapoor

· Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.

· Observed surveillance cameras for any suspicious activity or intruders.

· Provided customer service assistance to staff and visitors in a professional manner.

· Administered first aid when necessary in accordance with training guidelines.

· Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

· Provided friendly and professional assistance to employees, visitors and customers.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Promoted bank products and services to consistently meet cross-selling goals.

· Resolved problems and discrepancies concerning customers accounts.

• Resolved issues quickly to maintain productivity goals.
• Supported machine operators in setup and operation of production equipment resulting in efficient runs.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Took on additional shifts during peak work periods to keep projects on schedule.

· Examined final products for conformance with quality and design standards.

· Cleaned up work area at end of shift to maintain safe working environment.