Jerry Romero
Fontana
Summary
Dynamic Security Officer with extensive experience at ASM Global, adept at crisis management and conflict resolution. Proven track record in enhancing security protocols and reducing incident response times. Skilled in CCTV surveillance and committed to superior customer service, ensuring a safe environment for guests and staff during high-profile events.
Overview
13
13
years of professional experience
Work History
Security Officer
ASM Global
Ontario, CA
11.2024 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Conducted routine inspections to identify potential hazards or security breaches.
- Responded promptly to emergency situations, coordinating with local authorities as needed.
- Assisted in the implementation of safety protocols and procedures for event management.
- Collaborated with team members to maintain a safe environment during large gatherings.
- Documented incidents and prepared reports for management review and analysis.
- Trained new personnel on security policies, emergency procedures, and operational protocols.
- Developed strategies to enhance overall security measures across venues and events.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Bulk/unloader
UPS
Ontario, CA
10.2017 - 10.2024
- Unloaded packages from delivery trucks, ensuring proper handling and safety protocols.
- Sorted and organized packages according to destination, streamlining shipping processes.
- Maintained cleanliness and organization in unloading area to promote safety standards.
- Operated hand tools and equipment for efficient unloading of freight items.
- Collaborated with team members to meet tight deadlines during peak shipping hours.
- Followed company guidelines for quality assurance during unloading operations.
- Adapted quickly to changing workflows and worked efficiently in a fast-paced environment.
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Handled packages with care while transporting from truck to loading dock.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
Stocker
Walgreens
Fontana, CA
07.2013 - 04.2014
- Unloaded packages from delivery trucks, ensuring proper handling and safety protocols.
- Sorted and organized packages according to destination, streamlining shipping processes.
- Maintained cleanliness and organization in unloading area to promote safety standards.
- Operated hand tools and equipment for efficient unloading of freight items.
- Collaborated with team members to meet tight deadlines during peak shipping hours.
- Followed company guidelines for quality assurance during unloading operations.
- Adapted quickly to changing workflows and worked efficiently in a fast-paced environment.
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Handled packages with care while transporting from truck to loading dock.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
Sorter
Lucky Brand
Chino, CA
07.2017 - 06.2020
- Sorted merchandise efficiently to maintain inventory organization and streamline workflow.
- Operated sorting machinery to categorize products based on size, color, and style.
- Collaborated with team members to optimize sorting processes and improve operational efficiency.
- Conducted quality checks on sorted items to ensure accuracy before packaging and shipping.
- Assisted in training new staff on proper sorting techniques and safety protocols.
- Maintained a clean and organized work area to promote safety and productivity standards.
- Implemented improvements in sorting methods that reduced processing time during peak hours.
- Monitored equipment performance and reported maintenance needs to minimize downtime.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Recorded and tracked items sorted to confirm accuracy.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Utilized sorting systems to sort items fast and accurately.
- Used hand-held scanner to enter data product information.
- Enhanced sorting efficiency by implementing innovative techniques and strategies.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
- Optimized workspace organization to facilitate faster, more efficient sorting operations.
- Collaborated with team members to identify and address areas needing improvement in the sorting process.
- Maintained clean and organized work area to facilitate smoother sorting operations.
- Increased accuracy in sorting, meticulously checking labels and destinations.
- Enhanced operational safety, strictly adhering to guidelines during manual and machine-assisted sorting processes.
- Contributed to seamless seasonal workload management by adapting sorting priorities as needed.
- Enhanced operational efficiency with meticulous attention to detail in sorting packages.
- Contributed to waste reduction by correctly sorting recyclable materials from waste.
- Played key role in meeting daily sorting quotas through diligent work and focus.
- Enhanced customer satisfaction by accurately sorting items, minimizing delivery errors.
- Improved sorting efficiency, using innovative techniques to handle variety of item types.
- Bolstered team morale, encouraging positive work environment even during challenging sorting tasks.
- Supported inventory management with precise sorting and categorization of stock items.
- Upheld high standards of hygiene and cleanliness in sorting area to prevent contamination.
- Improved team productivity, collaborating effectively in high-volume sorting environments.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
- Reduced processing times by quickly identifying and rectifying sorting errors.
- Ensured timely dispatch of goods, prioritizing urgent items for sorting.
- Streamlined sorting process by efficiently categorizing items according to their destinations.
- Minimized downtime by promptly addressing and resolving sorting machine malfunctions.
Toy Sorter
Toys"R"Us
Rialto, CA
09.2014 - 06.2015
- Sorted merchandise efficiently to ensure accurate inventory management
- Operated sorting equipment and tools for optimal performance
- Maintained cleanliness and organization in sorting area
- Collaborated with team members to streamline sorting processes
- Assisted in training new staff on safety protocols and operational procedures
- Monitored quality of products during sorting, ensuring adherence to company standards
- Implemented improvements in workflow to enhance sorting speed and accuracy
- Provided feedback on inventory discrepancies to support stock accuracy
- Facilitated smooth sorting process, effectively managing flow of items during peak periods.
- Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
- Examined products for imperfections and defects.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Monitored product quality at all stages of production process.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained other workers in inspection and testing procedures.
- Updated quality control records and reports.
- Followed standard operating procedures for inspections and tests.
- Investigated customer complaints to take necessary corrective actions.
- Recommended architectural improvements, design solutions, and integration solutions.
- Provided technical support to production personnel.
- Repaired faults, reassembled products, and completed additional tests.
- Sampled products to verify compliance with standards
- Weighed products prior to shipment to confirm accuracy.
- Assisted in developing inspection and testing protocols.
- Recorded inspection and test results on data sheets.
- Provided feedback to production team regarding product quality.
- Utilized quality control software to track and analyze product data.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Recorded and tracked items sorted to confirm accuracy.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Utilized sorting systems to sort items fast and accurately.
- Used hand-held scanner to enter data product information.
- Enhanced sorting efficiency by implementing innovative techniques and strategies.
Education
High School Diploma -
Bloomington High School
Bloomington, CA07.2014
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Visitor tracking
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Threat management
- Staff management
- Stationary surveillance
- Security equipment operation
- Metal detector operation
- Crisis management
- Emergency management
- Theft prevention training
- Dispatch
- Personnel screening
- Investigation documentation
- Crime prevention methods
- Night and safe deposit procedures
- Report generation
- Operations management
- Crisis intervention training
- Active shooter training
- Workplace violence prevention
- Emergency evacuation procedures
- Security systems
- Bomb threat procedures
- Checkpoint management
- Access badge distribution
- Screening wands
- Shift work experience
- Workplace safety
- Patrolling
- Verbal and written communication
- Reliability
- Punctuality
- Security camera monitoring
- Security protocols
- Reporting skills
- ID verification
- Emergency awareness
- Event security
- Patrol techniques
- Keen observer
- De-escalation techniques
- Perimeter security
Timeline
Security Officer
ASM Global
11.2024 - Current
Bulk/unloader
UPS
10.2017 - 10.2024
Sorter
Lucky Brand
07.2017 - 06.2020
Toy Sorter
Toys"R"Us
09.2014 - 06.2015
Stocker
Walgreens
07.2013 - 04.2014
High School Diploma -
Bloomington High School