Summary
Overview
Work History
Education
Skills
Timeline
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Anjelique Nichols

Oceanside

Summary

Dynamic and service-oriented professional with extensive experience in customer facing roles. Excelling in inventory management and conflict resolution. Proven ability to enhance customer satisfaction through engaging interactions and quality control. Recognized for training staff effectively and optimizing team collaboration to achieve operational goals in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Bartender

Sound by the Sea
Oceanside
10.2024 - Current
  • Crafted specialty cocktails using fresh ingredients and high-quality spirits.
  • Managed bar inventory, ensuring proper stock levels and organization.
  • Trained new bartenders on drink preparation and customer interaction techniques.
  • Developed drink specials to promote seasonal ingredients and themes.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Front of House Staff Member

Petite Madeline Bakery/patisserie
Oceanside
08.2019 - Current
  • Greeted customers warmly and provided menu recommendations.
  • Managed cash register transactions accurately and efficiently.
  • Answered phone calls from customers inquiring about take-out orders or reservations.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Shift Supervisor

Starbucks
Oceanside
12.2020 - 10.2022
  • Supervised daily operations and ensured adherence to safety protocols.
  • Coordinated staff schedules to optimize workflow and coverage.
  • Trained new employees on company policies and procedures.
  • Managed inventory levels and performed stock replenishment tasks.
  • Conducted quality control checks to maintain product standards.
  • Resolved employee conflicts and facilitated effective communication among teams.

Barista

Coffee Bean & Tea Leaf
Oceanside
10.2018 - 08.2019
  • Provided exceptional customer service, addressing inquiries and resolving complaints.
  • Prepared high-quality coffee and tea beverages following company standards.
  • Processed transactions accurately using point-of-sale systems for customer purchases.

Server

Johnny Rockets Restaurant
Oceanside
10.2018 - 08.2019
  • Provided friendly and efficient service in a fast-paced dining environment.
  • Managed customer orders accurately using restaurant point-of-sale system.
  • Collaborated with kitchen team to ensure timely food preparation and delivery.

Yarn Dyer

Bahh Yarn
Oceanside
04.2018 - 09.2018
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Produce Associate

Albertsons
Riverside
10.2016 - 02.2018
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained cleanliness and organization of the produce department at all times.
  • Monitored inventory levels to ensure adequate supply of fresh produce items.
  • Collaborated with team members to streamline daily operations and improve efficiency.
  • Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.

Education

GED -

Martin Luther King Jr. High School
Riverside, CA
06-2015

High School Diploma -

Riverside City College
Riverside, CA

Skills

  • Inventory management
  • Customer interaction
  • Conflict resolution
  • Quality control
  • Team collaboration
  • Clear and effective communication
  • Service-oriented mindset
  • Sales expertise
  • Engaging personality
  • Strong multitasking

Timeline

Bartender

Sound by the Sea
10.2024 - Current

Shift Supervisor

Starbucks
12.2020 - 10.2022

Front of House Staff Member

Petite Madeline Bakery/patisserie
08.2019 - Current

Barista

Coffee Bean & Tea Leaf
10.2018 - 08.2019

Server

Johnny Rockets Restaurant
10.2018 - 08.2019

Yarn Dyer

Bahh Yarn
04.2018 - 09.2018

Produce Associate

Albertsons
10.2016 - 02.2018

GED -

Martin Luther King Jr. High School

High School Diploma -

Riverside City College

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Anjelique Nichols