Aniyah Candley
Vallejo
Summary
Dynamic and results-oriented professional with a proven track record at In-Shape Family Fitness, specializing in customer service and operational efficiency. Successfully enhanced member experiences while streamlining operations, demonstrating strong verbal communication and multitasking abilities. Committed to driving team performance and ensuring customer satisfaction through effective time management and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Member Experience Ambassador
In- Shape Family Fitness
Vallejo
12.2024 - Current
- Respond to member needs in person or by phone, and make changes to memberships
- Help new members get started with the club and the mobile app
- Create a welcoming and motivating experience for members
- Suggest items that can help members achieve their fitness goals
- Getting to know members and share In-Shape's fitness philosophy
Kid Zone Member
In- Shape Family Fitness
Vallejo
12.2024 - Current
- Continuously monitor children's activities to ensure their safety and well-being within the Kid Zone
- Organize and lead age-appropriate activities like games, arts and crafts, reading, and structured play
- Adhere to InShape's KidZone policies and procedures related to child safety, including checking-in and out procedures
- Foster a positive and engaging environment for children, encouraging social interaction and development
Daycare Assistant
Little Hunnies Family Daycare
Vallejo
12.2022 - Current
- Supervise and monitor the safety of children
- Prepare and organize mealtimes and snacks for children
- Organize activities or implement a curriculum that allows children to learn about the world and explore their interests
- Help children keep good hygiene, along with changing the diapers of infants and toddlers
Processing Technician
Lakita's Cakes
Vallejo
09.2018 - Current
- Manage internal and external communication
- Collaborate and design cakes depending on the theme of the event
- Type letters to clients regarding any subject matter (i.e., billing or updated policy)
- Arrange, ensure processing, and manage cake orders to meet deadlines
- Prepare travel arrangements, maintain calendar, answer phone calls, File a variety of documents
- Create and modify documents such as invoices, reports, memos, and letters
- Conduct processing duties as necessary
Sales Associate
Gap Inc.
Vacaville
11.2019 - 02.2024
- Successfully served as first voice/first face for customers by supporting the sales floor, fitting room, cash wrap
- Provide my team with results, deliver best-in-class service, and educate customers on our loyalty programs
- Committed to health and safety practices to keep our teams, customers, and communities safe
- Process transactions while delivering outstanding customer service
- Ensure daily balancing and operations as required
Head Cashier/ Customer(Special) Service Representative
The Home Depot
Vallejo
10.2021 - 08.2022
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Ensured all registers had the correct amount of cash at all times
- Approved Point of Sale transactions and markdowns for mainline registers, Self-checkout, Special Services, Pro-Desk, and Tool Rentals
- Took orders, calculated charges, and processed billing or payments
- Built sustainable relationships and trust with customer accounts through open and interactive communication
- Took the extra mile to engage customers
Education
Certified Personal Trainer -
ISSA Trainer
Online01.2027
Glute Specialist -
ISSA Trainer
Online01.2027
CPR/AED Certification -
ISSA Trainer
Online01.2027
Associates Degree - Biology
Diablo Valley College
Pleasant Hill, CA01.2025
Diploma -
Angelo Rodriguez High School
Fairfield, CA01.2021
Skills
- Typing Proficiency at 40 WPM
- Detail-Oriented Data Input
- Microsoft Office: Excel, Microsoft Office: Outlook, Microsoft Office: PowerPoint, Microsoft Office: Word
- Strong Verbal Communication
- Multi-tasking skills
- Customer service and interpersonal skills
- Effective Time Management
- Team-Oriented and Self-Driven
Timeline
Member Experience Ambassador
In- Shape Family Fitness
12.2024 - Current
Kid Zone Member
In- Shape Family Fitness
12.2024 - Current
Daycare Assistant
Little Hunnies Family Daycare
12.2022 - Current
Head Cashier/ Customer(Special) Service Representative
The Home Depot
10.2021 - 08.2022
Sales Associate
Gap Inc.
11.2019 - 02.2024
Processing Technician
Lakita's Cakes
09.2018 - Current
Certified Personal Trainer -
ISSA Trainer
Glute Specialist -
ISSA Trainer
CPR/AED Certification -
ISSA Trainer
Associates Degree - Biology
Diablo Valley College
Diploma -
Angelo Rodriguez High School
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