Denelien San Juan

-Assisted with patient check-in and check-out processes

-Coordinated referrals to specialists, enhancing patient care continuity and satisfaction.

-Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over the phone.

-Performed administrative duties such as medical records management, including filing, organizing and scanning documents.

-Maintain clinic stock.

-Assisted in medical examinations.

-Received and processed payments.

-Managed patient scheduling and confirmations.

-Handled administrative tasks including phone answering, patient greeting, and data entry.

-Trained new staff on office procedures.

-Ordered supplies, managed inventory, and coordinated maintenance requests.

-Coordinated referrals for specialist consultations or diagnostic tests.

-Prepared patient charts by organizing medical records before appointments.

-Registered patients and scheduled appointments via phone and in person.

-Assisted with referrals and prepared medical records.

-Led patients to exam rooms, answered questions, and explained processes.

-Prepared treatment rooms by cleaning and restocking supplies.

-Recorded medical history, vital statistics, and test results in electronic records.