Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Anita D'Souza

Brampton,Ontario

Summary

To obtain a position as a Customer Service Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Compassionate [Job Title] possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in [Area of expertise]. Collaborative team player with strong clinical and interpersonal skills. Available [Number] hours per week, weekends and evenings.

Overview

24
24
years of professional experience

Work History

Tullamore Care Community- Care Aide

01.2020 - 06.2022
  • Helped seniors with their Activites of daily living
  • Helped them in their rooms with limited assistance.

Cash Code

01.2019 - 01.2020
  • Responsible for scheduling appointments
  • Data entry and fax
  • Preparing Invoices.

Winners Warehouse

Rabiya
02.2007 - 04.2018
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.

Internship

Burton Manor
11.2013 - 01.2014

Receptionist

Global Rehab
08.2007 - 11.2012
  • Performed duties of filing and data entry using various computer programs
  • Assist customers by providing information regarding available services
  • Responsible for scheduling appointments and performing outgoing calls to clients
  • Maintained a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments
  • Compared data with source documents, re-entered data in verification format to detect errors
  • Compiled, sorted and verified the accuracy of data before it was entered
  • Located and corrected data entry errors and reported them to supervisor
  • Co-ordinated recruitment and selection process.

Customer Service Representative

Wal-Mart
01.1998 - 01.1998
  • Assisted customers with product information and location of items
  • Toys department associate.

Education

CDSW -

Oxford College
01.2025

Law Clerk -

Trios College
Brampton, Ontario
01.2023

Police Foundation -

Trios College
Brampton, Ontario
01.2016

Personal Support Worker -

Trios College
Brampton, Ontario
01.2014

Skills

  • Proven ability to develop effective relationships with clients and staff
  • Demonstrated ability to anticipate residents’ need and striving to fulfill them
  • Compassionate nature and positive attitude - Able to work well under stress
  • Excellence in oral and written communication - Ability to stay calm in difficult situations
  • Exceptional skills in organizing and prioritizing work - Strong record keeping skills
  • Excellent time and management skills - Ability to work calmly in difficult situations
  • Computer: MS Word, Email
  • Team player - Work well with others
  • Ability to multitask
  • Housekeeping tasks
  • Compassionate Caregiving
  • Recreational Activities

Languages

English
Full Professional

Timeline

Tullamore Care Community- Care Aide

01.2020 - 06.2022

Cash Code

01.2019 - 01.2020

Internship

Burton Manor
11.2013 - 01.2014

Receptionist

Global Rehab
08.2007 - 11.2012

Winners Warehouse

Rabiya
02.2007 - 04.2018

Customer Service Representative

Wal-Mart
01.1998 - 01.1998

CDSW -

Oxford College

Law Clerk -

Trios College

Police Foundation -

Trios College

Personal Support Worker -

Trios College
Anita D'Souza