Anita David
El Pollo Loco
Cabazon
16
years of professional experience
Experienced manager with a background in restaurant operations, HR, and team development. Skilled in communication, task delegation, and decision-making, with a strong record of improving service, training staff, and supporting efficient daily operations.
Work History
Manager
4 Years 7 Months- Supervised daily restaurant operations, ensuring consistent service, food quality, and cleanliness standards.
- Trained crew members on procedures, safety practices, and customer service expectations.
- Managed scheduling, labor coverage, and shift assignments to support efficient operations.
- Monitored inventory levels and coordinated ordering to prevent shortages and waste.
Human Resource Manager
7 Years 9 Months- Led employee relations efforts, resolving workplace issues and supporting fair, consistent policy application.
- Directed recruitment, onboarding, and workforce planning to align staffing with store and district needs.
- Managed performance review cycles, coaching managers on documentation, accountability, and development plans.
- Ensured compliance with labor laws, company policies, and HR procedures across multiple departments.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Coordinated benefits administration, leave requests, and confidential employee record maintenance.
Assistant Store Manager
3 Years 6 Months- Supervised daily restaurant operations, maintaining service standards, food quality, and guest satisfaction.
- Trained crew members on procedures, safety practices, and customer service expectations.
- Monitored labor, scheduling, and shift coverage to support efficient store performance.
- Resolved guest concerns promptly, preserving positive customer experience and team accountability.
- Enforced health, cleanliness, and food safety compliance across front counter and kitchen areas.
- Assisted store manager with performance coaching, hiring support, and employee development.
- Improved shift execution by streamlining opening, closing, and daily operational processes.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
GED
Associate of Science - Early Childhood Education And Care
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Task delegation
Goal setting
Timeline
Manager
El Pollo Loco
07.2015 - 02.2020Read More
Human Resource Manager
Kmart, Sears Holding
08.2007 - 05.2015Read More
Assistant Store Manager
Wendys Restaurant
01.2004 - 07.2007Read More
Beaumont Adult School
GED
Read More
Mount San Jacinto College
Associate of Science from Early Childhood Education And Care
Read More