Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Animesh Sharma

Sydney,NS

Summary

Accomplished Operations Executive with a proven track record at The Gusto, enhancing operational efficiency and customer satisfaction. Skilled in operations management and team leadership, demonstrated through strategic process improvements and effective cross-departmental collaboration. Achieved significant enhancements in operational execution and customer service, leveraging expertise in supply chain management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Executive

The Gusto
04.2023 - 11.2024
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.

Crew Member

MC Donalds
08.2022 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Took orders, prepared meals, and collected payments.

Cashier

Haldiram's
04.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Cape Breton University
Sydney, None
01-2025

BBA - Business Administration

Pg College Una
Una Hiamchal Pradesh, India
06-2022

Skills

  • Operations management
  • Operational excellence
  • Operations oversight
  • Team leadership
  • Warehouse management
  • Marketing

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Safe check advanced food safety certification
  • WHMIS

Timeline

Operations Executive

The Gusto
04.2023 - 11.2024

Crew Member

MC Donalds
08.2022 - 12.2023

Cashier

Haldiram's
04.2021 - 07.2022

High School Diploma -

Cape Breton University

BBA - Business Administration

Pg College Una

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Animesh Sharma