Dedicated receptionist and licensing clerk with a proven track record in front desk operations and customer service. Skilled in managing workflows, ensuring compliance, and maintaining meticulous records to support a seamless dealership experience.
Overview
2
2
years of professional experience
Work History
Receptionist and Licensing Clerk
AJAX NISSAN AND INFINITI
Ajax, Canada
04.2024 - Current
Managing front desk operations, providing exceptional customer service and ensuring effective communication.
Handle vehicle licensing paperwork, including the preparation and submission of registrations to Service Ontario, with a focus on accuracy and compliance.
Maintaining meticulous records, process payments, and contribute to a seamless and professional dealership experience.
Salesperson/Boat Captain
PIRATE TAXI BY MACLEAN WORLDWIDE ENTERPRISE
Toronto, Canada
06.2023 - Current
Provided outstanding customer service to over 1,000 customers so far, managing cash and card transactions, resolving complaints efficiently, and ensuring smooth traffic flow for timely departures safe rides.
Consistently enhancing customer satisfaction by promoting Pirate Water Taxi's value and delivering seamless experience.
Customer Service Representative
SERVICE ONTARIO
Pickering, Canada
10.2023 - 03.2024
Processed transactions on Service Ontario's digital platforms, ensuring data accuracy, compliance, and confidentiality.
Utilized CRM systems to track customer interactions, resolve inquiries, and manage workflows efficiently, contributing to a seamless and secure service experience.
Education
BACHELOR OF ARTS - COMPUTER SECURITY
York University
04.2026
Skills
Customer service
Front desk operations
Office equipment operations
Ability to meet deadlines
Multi-line telephone systems
Multitasking Abilities
Volunteering Activities
Spring Open House Volunteer, York University, Toronto, ON, 03/23, Participated in the Spring Open House to brief potential and upcoming undergraduate students on the typical experience as a Computer Science student at Lassonde School of Engineering.
UNHack 2024 Participant, York University, Toronto, ON, 11/24, Participated in UNHack 2024, working with diverse teams to develop innovative solutions for real-world challenges focused on sustainability and social impact. Contributed to problem-solving, creativity, and teamwork to address global issues.
Head of customer experience at Mohmmed Yousef Naghi Motors (Nissan and Infiniti)Head of customer experience at Mohmmed Yousef Naghi Motors (Nissan and Infiniti)
Vehicle Acquisition/Automotive Finance Manager at Nissan, Mazda and Infiniti of Elk GroveVehicle Acquisition/Automotive Finance Manager at Nissan, Mazda and Infiniti of Elk Grove