Aniceta Bautista
Ponoka
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
7
7
years of professional experience
Work History
Crew Team Member
Wendys Restraunt
02.2021 - Current
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Supported great dining and meal experiences for guests.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Senior Sales Associate
7 Eleven Store
01.2017 - 01.2019
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Implemented effective marketing strategies for increased product exposure and customer engagement.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Collaborated with cross-functional teams to streamline sales processes, resulting in improved workflow efficiency.
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Diploma - Business Administration
Alison College
Calgary, AB01.2024
Skills
- Food Handling Safety
- Food Running
- microsoft office
- excel
- microsoft word
- Health Code Compliance
- Order Management
- Cash Handling
- Order Delivery Practices
- Beverage Preparation
- Customer Engagement
- Ordering Procedures
- Multitasking Abilities
- Initiative Taking
- Interpersonal Skills
Languages
English
Professional Working
Timeline
Crew Team Member
Wendys Restraunt
02.2021 - Current
Senior Sales Associate
7 Eleven Store
01.2017 - 01.2019
Diploma - Business Administration
Alison College
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