Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anhelina Pyshuk

Banff,AB

Summary

Resourceful room attendant offering several years of efficient housekeeping services. Well-versed in hospitality industry best practices. Detail-oriented with complete knowledge of cleaning equipment, solvents and chemicals.

Overview

2
2
years of professional experience

Work History

Room Attendant

Royal Canadian Lodge
Banff, Alberta
04.2024 - Current
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.l
  • Demonstrated excellent customer service skills when interacting with guests throughout their stay.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Provided guests with information about local attractions and services using a variety of resources.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Communicated with maintenance team on damages to repair.
  • Waxed and polished wood furnishings to restore faded appearance.

Room Attendant

Moos hotel & Suites
Banff, Alberta
04.2023 - 04.2024
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.

Room Attendant

Ptarmigan INN
Banff, Alberta
05.2022 - 04.2023
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Demonstrated excellent customer service skills when interacting with guests throughout their stay.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Managed linen cart by keeping neat and organized.
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.

Education

Master Degree - Pre-school Education

National Pedagogical Dragomanov University
01-2018

Bachelor - Pre-school education

Lutsk Pedagogical College
06-2017

Skills

  • Stress Tolerance
  • Written and oral communications
  • Professional Appearance
  • Teamwork
  • Problem-solving abilities
  • Multitasking capab

Languages

English
Professional
Ukrainian
Native/ Bilingual

Timeline

Room Attendant

Royal Canadian Lodge
04.2024 - Current

Room Attendant

Moos hotel & Suites
04.2023 - 04.2024

Room Attendant

Ptarmigan INN
05.2022 - 04.2023

Master Degree - Pre-school Education

National Pedagogical Dragomanov University

Bachelor - Pre-school education

Lutsk Pedagogical College

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Anhelina Pyshuk