Summary
Overview
Work History
Education
Skills
Timeline
Server

Anh Vu

Ottawa,ON

Summary

Proven hospitality expert with a track record of enhancing customer satisfaction at Restaurant International through exceptional service and memory retention. Skilled in multitasking and cleanliness, adept at fostering positive guest experiences. Demonstrates strong problem-solving abilities and hospitality service expertise, contributing to significant team success and repeat business.

Overview

1
1
year of professional experience

Work History

Server

Restaurant International
09.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Team Member

A&W
06.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Barista

Presotea Bubble Tea
01.2023 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Used POS system to accurately enter orders and process payments.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Education

High School Diploma -

Algonquin College
Ottawa, ON
06-2024

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Multitasking
  • Food handling
  • Problem-solving abilities
  • Customer Satisfaction

Timeline

Server

Restaurant International
09.2023 - 12.2023

Team Member

A&W
06.2023 - 11.2023

Barista

Presotea Bubble Tea
01.2023 - 04.2023

High School Diploma -

Algonquin College
Anh Vu