Anh Nguyen Hoang Tuyet
Montreal,QC
Summary
Dedicated management with a strong focus on people management and team collaboration. Proven ability to simplify processes and improve customer relations, driving operational efficiency and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Manager
Ongles Chery
Montreal, Toronto
12.2024 - Current
- Manage daily operations to ensure workflow and customer satisfaction.
- Reviewed customer feedback to improve service and address concerns.
- Coordinated inventory management to optimize inventory levels, and minimize waste.
- Develop staff schedules to ensure adequate shifts during peak hours.
- Enforce customer service standards, and resolve customer issues to maintain quality service.
- Assign tasks to colleagues to match their skill level and maximize team performance.
Cashier Assistant Manager
Salon Vong
Montreal, Quebec
06.2021 - 08.2024
- Help customers with appointments, and provide accurate information about the services.
- Welcome customers, and answered any questions they had about the store's products and services.
- Handled cash, credit, and refund transactions with attention to detail.
- Assign the job to the team member.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
Assistant
Family business
Vietnam
Education
DEC - Commerce
Dawson College
Montreal, QC05-2025
College St-Jean-Vianney
Montreal, QC06-2023
Skills
- Customer service
- Inventory management
- Customer relations
- Financial management
- Staff management
- Microsoft Excel
Languages
English
Professional
French
Limited
Vietnamese
Full Professional
Timeline
Manager
Ongles Chery
12.2024 - Current
Cashier Assistant Manager
Salon Vong
06.2021 - 08.2024
Assistant
Family business
DEC - Commerce
Dawson College
College St-Jean-Vianney