Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angineh Matousian

North Vancouver,BC

Summary

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Dental Receptionist

Divine Dental
09.2022 - 11.2022
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Completed patient referrals to other medical specialists.

Dental Office Receptionist

Lonsdale Place Dental ( Volunteer Position)
01.2018 - 04.2018
  • Managed patient billing processes for timely, accurate payments.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

GED -

Burnaby Community & Continuing Education
Burnaby, BC
06.2019

Skills

  • Patient Documentation
  • Records Management
  • Payment Scheduling and Collection
  • Answer Telephones
  • Appointment Scheduling
  • Office Supplies and Inventory
  • Claim Forms
  • Computer Proficiency
  • Adaptable and Flexible
  • Excellent Multitasking Capabilities
  • Team Meetings
  • Patient Service

Languages

Armenian
Full Professional
Hindi
Full Professional
Persian
Full Professional

Timeline

Dental Receptionist

Divine Dental
09.2022 - 11.2022

Dental Office Receptionist

Lonsdale Place Dental ( Volunteer Position)
01.2018 - 04.2018

GED -

Burnaby Community & Continuing Education

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Angineh Matousian