Angelpreet Kaur
Surrey,BC
Summary
As a Shift Manager at Popeyes Louisiana Kitchen since May 2023, I've successfully led teams and elevated customer service standards. Through effective training and financial management, I've improved staff competency and streamlined operations in Vancouver, BC.
Overview
1
1
year of professional experience
Work History
Shift Manager
Popeyes Louisiana Kitchen Inc.
05.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Associate of Arts - Business
Alexander College
Burnaby12.2024
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
Timeline
Shift Manager
Popeyes Louisiana Kitchen Inc.
05.2023 - Current
Associate of Arts - Business
Alexander College
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