Angelo Longalong
Toronto,ON
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Kick6ix
02.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate
Champs Sports
09.2018 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
LOBBY
07.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Certificate - Massage Therapy
Bryan College
Toronto, ONHigh School Diploma -
Bishop Marrocco Catholic SS
Toronto, ON06.2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
English
Native or Bilingual
Tagalog
Elementary
Certification
Smart Serve - (07/2021 - 07/2026)
Timeline
Server
LOBBY
07.2021 - 08.2022
Assistant Manager
Kick6ix
02.2021 - Current
Sales Associate
Champs Sports
09.2018 - Current
Certificate - Massage Therapy
Bryan College
High School Diploma -
Bishop Marrocco Catholic SS