Angel Mae Luna

• Assisted in scanning and organizing dental paperwork on a daily and weekly basis. Submitted organized documents by date. Scheduled dental appointments for inmates and processed treatment requests. Completed gate clearances and work orders for dental staff. Updated clerical support binder regularly. Managed email correspondence and answered phone inquiries. Provided assistance with MPL-related questions and confirmed appointment accuracy. Recorded meeting minutes for dental program subcommittee meetings. Prepared sign-in sheets for all meetings. Supported dental staff with various tasks as needed.

Assisted customers as a cashier and advanced to service advocate role. Handled returns and resolved guest issues effectively. Supported break scheduling and retrieved receipts for guests using the computer. Participated in cash office opening procedures by verifying funds in registers. Managed cash removal and ensured store cleanliness during closing shifts. Trained in drive-up order fulfillment, delivering orders to guests' vehicles. Fulfilled store pickup and online orders efficiently. Prepared beverages and food items at Starbucks while maintaining inventory levels. Contributed to closing operations by pulling inventory and assisting closing manager with various tasks.

Assisted in personnel office operations by creating identification cards. Completed filing tasks and performed computer work as needed. Participated in mail runs to ensure timely delivery of documents. Supported front office activities by guiding individuals in locating necessary forms and assisting with form completion. Produced copies of operational forms and organized them into folders for new hires. Provided assistance to front office staff by sharing knowledge gained during tenure.

Processed customer orders and packaged items for service. Assisted in beverage preparation and maintained stock levels. Conducted inventory assessments to identify supply needs for restaurant operations. Balanced cash drawer and calculated tips at shift end.