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Angella Lawrence
NEWMARKET,ON
Summary
Skilled in providing extensive home health services, focusing on assessments, medication management, and emotional support. Effective in documenting health progress and working with diverse teams to ensure personalized care for clients. Highly motivated with a strong work ethic and adaptability. Proven ability to work autonomously and learn new skills rapidly.
Overview
26
26
years of professional experience
Work History
Unregulated Care Provider
The Elden
Bradford, Ontario
10.2023 - 01.2025
- Night Building Supervisor - which includes supervising PSWs and monitoring residents of the home
- Monitored vital signs, documenting variances in health status and medication responses.
- Conducted assessments of clients' physical, mental, emotional, and social well-being.
- Assisted residents with daily living activities and personal care needs.
- Administered medication according to prescribed instructions.
- Documented resident progress to maintain accurate and accessible records of care.
- Facilitated client transitions into residential facilities or other settings to ensure smooth adjustments.
- Supported bathing, dressing and personal care needs.
- Documented resident progress, ensuring accurate records of service delivery.
- Maintained accurate records of client progress and service delivery.
- Communicated effectively with healthcare teams regarding resident care plans.
- Provided emotional support to clients by actively listening to their concerns.
- Trained new staff on best practices and safety procedures for resident care.
- Collaborated with health professionals on complex cases involving multiple stakeholders.
- Supported clients through transitions into residential facilities or other settings.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Transported clients safely from one place to another using appropriate vehicles.
- Facilitated residents' hygiene and grooming for comfort and dignity.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported clients in navigating lifestyle adjustments during healing phases.
- Ensured compliance with all relevant regulations and legislation related to care provision.
Personal Support Worker
Chartwell Aurora Resthaven
12.2009 - 10.2022
- Dedicated to promoting client dignity, independence, comfort, mobility and safety. Knowledge of specific conditions affecting physical abilities such as Multiple Sclerosis, Dementia and Alzheimer's.
- Demonstrated interpersonal, organizational and communication skills to assist with client/residents day-to-day care. including bathing, toileting, dressing, mobility and feeding.
- Utilized interpersonal, organizational, and communication skills to assist clients/residents with daily care tasks including bathing, toileting, dressing, mobility, and feeding.
- Evaluated clients/residents and reported clinical findings, including changes in behavior and ongoing health conditions, to ensure appropriate care.
- Client/resident evaluation, report clinical findings, such as changes in resident/client behavior and ongoing health conditions.
- Demonstrated the ability to work effectively with all levels of staff, patients and their families
- Communicated effectively with team members to coordinate care plans for residents.
- Coordinated care plans for residents through effective communication with team members, enhancing collaborative care.
In Home Health Support
AGTA Home Healthcare
05.2012 - 12.2013
- Delivered physiotherapy to injured clients, facilitating recovery and mobility improvement, Assisted clients with dietary needs, transported clients to doctors' appointments - day-to-day care and provided physical exercise activities
- Ensured smooth daily operations by performing assigned responsibilities effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Personal Support Worker
Southlake Residential Centre
04.2009 - 12.2010
- Supported clients recovering from surgery and assisted registered staff with wound care and medication administration.
- Assisted residents with daily living activities and personal care needs.
- Communicated effectively with healthcare team to coordinate resident care plans.
- Maintained cleanliness and organization in resident living areas and common spaces.
Administrative/Executive Assistant
VG Architect Ltd
01.1999 - 02.2009
- Executed diverse administrative duties to support office operations.
- Coordinated meetings, appointments, and travel arrangements for senior staff.
- Drafted correspondence and prepared reports for project updates.
- Handling multi-line Switchboard, Couriers
- Handled various accounting responsibilities with QuickBooks to maintain financial accuracy. such as bank reconciliation, receivables etc.
- Managed procurement of office supplies and equipment to ensure operational efficiency., such as equipment, furniture, stationery
- Managed comprehensive office administration tasks to ensure smooth workflow.
- Facilitated customer satisfaction through effective communication and problem-solving.
- Handled comprehensive office administration tasks to support daily operations.
- 15 years of experience in an office environment.
- Organized meetings, appointments, and travel logistics for senior staff.
- Exhibited a positive attitude to enhance team morale and workplace dynamics, with a good sense of humor.
Education
Medical Transcription Certificate -
G.A.L.E Adult Learning
Simcoe, ON07-2025
Registered Practical Nursing Program - Diploma
Seneca College
Newnham Campus, DNC01-2009
Office Administration - Graduate-/Honor Student
CDI College of Business & Technology
Newmarket, ON01-1999
Skills
- Medication administration
- Client assessment
- Vital signs monitoring
- Care coordination
- Health documentation
- Emergency response
- Recordkeeping
- PPE compliance
- Google drive
- Microsoft Word
- Computer skills
- Time management
- Organizational skills
- Electronic health records
- Patient communication
- Healthcare software
- Client advocacy
- Collaboration
- Teamwork and collaboration
- Emotional support
- Patient support
- Communication
- Staff training
- Emergency response
- Staff orientation
Work Ethics
- Reliable person, punctual and independent
- Hardworking, willing to travel to various locations for work.
- High Interpersonal working skills, able to communicate as a professional in conflicting circumstances.
- Enjoyed working with the public, with small or large groups, independently and as a team player.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Unregulated Care Provider
The Elden
10.2023 - 01.2025
In Home Health Support
AGTA Home Healthcare
05.2012 - 12.2013
Personal Support Worker
Chartwell Aurora Resthaven
12.2009 - 10.2022
Personal Support Worker
Southlake Residential Centre
04.2009 - 12.2010
Administrative/Executive Assistant
VG Architect Ltd
01.1999 - 02.2009
Medical Transcription Certificate -
G.A.L.E Adult Learning
Registered Practical Nursing Program - Diploma
Seneca College
Office Administration - Graduate-/Honor Student
CDI College of Business & Technology