Angelique Powell-Jones

Oshawa,Ontario

Summary

Motivated and compassionate professional with strong administrative and customer service experience across finance, healthcare, and support sectors. Adept at resolving inquiries, managing office tasks, and delivering exceptional service with a people-first approach. CPR/First Aid certified, with hands-on experience in long-term care support and a keen ability to adapt to diverse environments.

Overview

year of professional experience

Certification

Work History

Assistant / Office Administrator

Strictly Finance

Woodbridge, Ontario

12.2024 - 05.2025

Answer and direct phone inquiries to the appropriate team members.
Maintain a clean, organized, and welcoming office and showroom environment.
File paperwork and maintain records for sold and in-stock units.
Executed administrative duties such as data entry, registration support, and task coordination.

Partner Support Representative

LendCare

Pickering, Ontario

05.2024 - 12.2024

Delivered world-class service to partners via phone, email, and live chat.
Resolved inquiries by identifying partner needs and offering tailored solutions.
Demonstrated expert knowledge of LendCare’s services.
Took ownership of partner issues from start to resolution.

Co-op Placement – Long Term Care Unit

Village of Taunton Mills Retirement Home

Whitby, Ontario

03.2024 - 05.2024

Assisted in the care of residents, with a focus on individuals with dementia.
Engaged residents in personalized cognitive and sensory activities.
Provided emotional support, building trusting relationships with residents.
Reported changes in resident conditions to nursing staff and maintained safety standards.

Education

High School Diploma

Father Leo J Austin

Skills

Scheduling appointments
Filing systems

Document management
Calendar management