Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Professionalassociations
References
Languages
License
Timeline
Generic

Angeline Nithiyarajah

Markham

Summary

Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing [Number]-year background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading over [Number] client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs. Analytical [Job Title] with expertise in [Area of expertise]. Gifted in evaluating risk and loss potential and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Advisor

Belairdirect Insurance
03.2021 - Current
  • Advised clients on making informed choices for protecting their most valuable assets
  • Answered product questions and advised clients on next steps, ensuring comprehensive understanding and satisfaction
  • Analyzed customer needs and promoted cross-selling of products and services
  • Accepted and processed changes in payment methods efficiently
  • Handled phone and email inquiries from existing clients professionally and in a timely manner
  • Maintained an average underwriting pulse score between 90-100 percent
  • Provided real-time support via chat, ensuring swift resolution of client issues
  • Coached and shadowed new agents, serving as a success partner to facilitate their smooth transition into roles.
  • Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
  • Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
  • Explained features, advantages and disadvantages of various policies to promote insurance sales.
  • Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.

Education

High School Diploma -

Saint Brother Andre
Markham, ON
06.2016

Skills

  • Strong problem-solving and critical thinking abilities
  • Proficient in computer and keyboarding skills
  • Extensive product knowledge
  • Experience in support chat
  • Excellent client service and communication skills
  • Ability to analyze and understand complex policies
  • Underwriting principles
  • Client needs analysis
  • Policy Renewals
  • Policy analysis
  • Data Interpretation
  • Policy Knowledge

Certification

[Relevant Certification], [Issuing Organization], [Year]

Accomplishments

  • Consistently maintained an underwriting pulse score between 90-100 percent.
  • Successfully coached and shadowed new agents, enhancing team productivity and efficiency.
  • Recognized for excellence in providing real-time support and resolving client issues promptly.

Professionalassociations

[Relevant Professional Association], [Year – Present]

References

Available upon request.

Languages

English
Native or Bilingual
Tamil
Native or Bilingual

License

OTL Liscensed 

Timeline

Insurance Advisor

Belairdirect Insurance
03.2021 - Current

High School Diploma -

Saint Brother Andre

Similar Profiles

CREATE PROFILE
Angeline Nithiyarajah