Angelina Kahana Copado
Stockton
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server, Cashier
Culinary Staffing of America, Modesto
Modesto
03.2017 - 04.2018
- Delivered exceptional customer service to enhance dining experiences.
- Coordinated with kitchen staff to ensure timely order fulfillment.
- Managed cash transactions accurately, balancing registers at shift end.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
29 Degrees Sports Bar and Grill
Modesto, CA
09.2017 - 03.2018
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed table sections efficiently, optimizing workflow during peak hours.
- Trained new servers on menu items, service standards, and operational procedures.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Catering Captain
Compass Group, Modesto
Modesto
04.2017 - 10.2017
- Led catering teams to ensure seamless event execution and client satisfaction.
- Trained and mentored new staff on service protocols and menu knowledge.
- Coordinated logistics for food preparation, transport, and on-site setup.
- Oversaw inventory management, ensuring adequate supply levels for events.
- Implemented innovative presentation techniques for buffet displays, enhancing visual appeal and generating positive feedback from clients.
Cashier
Jack in the Box, Modesto
Modesto
10.2014 - 08.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained accurate cash drawer balances throughout shifts.
Server, Banquets, Busser
Famiglia Bistro, Modesto
Modesto
07.2015 - 05.2016
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining satisfaction levels.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
Education
General Education -
Come Back Kids
Modesto01-2014
Skills
- Exceptional customer service
- Cash handling
- Strong work ethic
- Guest engagement
- Memory retention
- Customer service
- Quality control
- Banquet coordination
- Positive and professional
Certification
- Servsafe
- California Food Handlers 01/2018 - 01/2021
- American Red Cross
- CPR/ First Aid 02/2017 - 02/2019
Timeline
Server
29 Degrees Sports Bar and Grill
09.2017 - 03.2018
Catering Captain
Compass Group, Modesto
04.2017 - 10.2017
Server, Cashier
Culinary Staffing of America, Modesto
03.2017 - 04.2018
Server, Banquets, Busser
Famiglia Bistro, Modesto
07.2015 - 05.2016
Cashier
Jack in the Box, Modesto
10.2014 - 08.2016
General Education -
Come Back Kids