Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Deborah Wiesblatt

Toronto,ON

Summary

Proven hospitality professional with extensive experience in fast-paced environments, as demonstrated at Kiva’s and other establishments. Skilled in guest engagement and cash handling, consistently enhancing customer satisfaction and streamlining operations. Achieved notable repeat business through exceptional service and a strong work ethic, embodying both hospitality expertise and professional appearance without compromising on service quality.

Overview

32
32
years of professional experience

Work History

Server, Cashier

Kiva’s
03.2017 - 10.2024
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server, Cashier, Food Preparation

New Yorker Deli
07.1995 - 04.2015
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender, Server

East Side Mario's Restaurant
03.1993 - 06.1995
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

High School Diploma -

St. Clements
07-1978

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Menu Memorization

Languages

English
Native or Bilingual

Timeline

Server, Cashier

Kiva’s
03.2017 - 10.2024

Server, Cashier, Food Preparation

New Yorker Deli
07.1995 - 04.2015

Bartender, Server

East Side Mario's Restaurant
03.1993 - 06.1995

High School Diploma -

St. Clements

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Deborah Wiesblatt