Angelie Chua
Scarborough,ON
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
9
9
years of professional experience
Work History
Office Administrator
Markham Ellesmere Clinic
Scarborough, ON
10.2021 - 09.2025
- Greeted patients warmly upon arrival at the office premises.
- Maintained contact databases for referral sources, such as hospitals and clinics.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Organized and maintained filing systems, including electronic databases and records.
- Managed appointment scheduling using electronic health record systems.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Sales Associate
Fairweather Clothing
Scarborough, ON
08.2017 - 12.2021
- Completed transactions in an efficient manner while providing excellent customer service.
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
Sales Associate
Hudson's Bay
Markham, Ontario
10.2016 - 08.2017
- Engaged customers in friendly, professional dialogue to determine their needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers, and provided exceptional customer service.
Education
Diploma - Medical Office Administrator
Centennial College
Scarborough, NoneSkills
- Patient scheduling proficiency
- Attention to detail focus
- Referral coordination
- Proficient in PS Suite EMR
- Typing 50 wpm
Languages
English
Native/ Bilingual
A1
Tagalog
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Office Administrator
Markham Ellesmere Clinic
10.2021 - 09.2025
Sales Associate
Fairweather Clothing
08.2017 - 12.2021
Sales Associate
Hudson's Bay
10.2016 - 08.2017
Diploma - Medical Office Administrator
Centennial College