Summary
Overview
Work History
Education
Skills
English/Spanish
Timeline
Generic

Angelica Velasquez

Santa Barbara

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 25 years.

I love working with others and being able to interact with my peers and a great team player . I am great at multitasking and working in fast pace settings. I am self motivative.

My previous job was at First Bank and Trust and worked there for four years. There, I started as a receptionist and worked up to be an account specialist.

Overview

25
25
years of professional experience

Work History

Medical Receptionist

Santa Barbara Internal Medicine Group
1999.05 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

San Marcos High School
San Marcos, CA

Skills

  • Medical Terminology
  • Payment Collection
  • Medical Office Administration
  • HIPAA Compliance
  • Records Management
  • Insurance Verification
  • Patient Scheduling
  • Front Desk Operations
  • Workflow Optimization
  • Mail Management

English/Spanish

Spanish

Timeline

Medical Receptionist

Santa Barbara Internal Medicine Group
1999.05 - Current

San Marcos High School
Angelica Velasquez