Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Angelica Flores

Lemoore

Summary

Dynamic administrative professional skilled in organizing, planning and managing daily clerical needs , excelling in data entry and document management. Proven ability to enhance office efficiency through effective multitasking and exceptional customer service. Adept at maintaining confidentiality while supporting executive teams and facilitating interdepartmental communication. Committed to delivering high-quality administrative support.

Overview

12
12
years of professional experience

Work History

Administrative Assistant/ Referrals

Aria Community Health Center
Lemoore
12.2022 - Current
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Facilitated communication between different departments within the organization.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Coordinated logistics for trainings such as reserving rooms, ordering supplies.
  • Conducted thorough phone interviews with potential candidates for open positions, asking relevant questions to assess their qualifications and suitability.
  • Direct supervision from Patient Contact Director

Medical Assistant

Thong Huy Do Md. Inc
Hanford
04.2018 - 12.2022
  • Organized patient charts before each day's clinic sessions began.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assisted back office patient processes to reduce office wait times.
  • Reviewed and processed prior authorization requests according to insurance guidelines.
  • Delivered real-time, accurate oral translations and interpretations for clients.

Certified Nurse Assistant

Corcoran State Prison
Corcoran
09.2016 - 07.2017
  • Maintained accurate records of patient progress and condition.
  • Observed patient behavior and reported any changes to the supervising department.
  • Assisted patients with activities of daily living, such as bathing and dressing.
  • Checked vital signs, including temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
  • Provided support to the Suicide and Mental Health Department.

Medical Assistant

Central Valley Comprehensive Care
Hanford
07.2016 - 09.2016
  • Collected samples from patients for laboratory testing purposes.
  • Administered injections, medications and treatments as directed by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Delivered real-time, accurate oral translations and interpretations for clients.

Certified Nursing Assistant

Ernesto Vigil
Lemoore
05.2013 - 04.2015
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices to transport patients.
  • Accompanied clients to social events such as movies or plays.
  • Improved patient outlook and daily living through compassionate care.

Education

GED -

Northeast Alabama Community College
Rainsville
06-2010

Certified Nurse Assistant -

Jefferson State Community College
Birmingham, AL
08-2010

Clinical Medical Assistant -

Cal Regional
Hanford, CA
06-2016

Skills

  • Microsoft Excel
  • Data entry
  • Document management
  • Office supply management
  • Confidentiality handling
  • Customer service
  • Multitasking
  • Mail distribution
  • Time management
  • Administrative support
  • Decision-making

Affiliations

  • Part time hobbies - Lash tech, provide exceptional quality of work and customer services to clientele.

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Administrative Assistant/ Referrals

Aria Community Health Center
12.2022 - Current

Medical Assistant

Thong Huy Do Md. Inc
04.2018 - 12.2022

Certified Nurse Assistant

Corcoran State Prison
09.2016 - 07.2017

Medical Assistant

Central Valley Comprehensive Care
07.2016 - 09.2016

Certified Nursing Assistant

Ernesto Vigil
05.2013 - 04.2015

GED -

Northeast Alabama Community College

Certified Nurse Assistant -

Jefferson State Community College

Clinical Medical Assistant -

Cal Regional

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Angelica Flores