Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Angeleyah ramirez

San Jose

Summary

Detail-oriented customer service expert with a commitment to enhancing customer experiences. Skilled in problem-solving and effective communication, with a history of resolving issues quickly and efficiently. Highly organized and proactive team player, dedicated to maintaining high standards of service and operational excellence.

Overview

3
3
years of professional experience

Work History

Cashier/Stocker/Customer Service Cashier

Grocery Outlet Bargain Market
San Jose
08.2024 - Current
  • Provided exceptional customer service by addressing inquiries and assisting with product selection.
  • Efficiently processed transactions using cash, credit, and digital payment methods.
  • Maintained orderly checkout area to promote a positive shopping experience.
  • Resolved customer issues with professionalism, enhancing overall satisfaction.
  • Collaborated with front-end staff to ensure seamless operational flow.
  • Stocked shelves regularly, ensuring merchandise was presented effectively.
  • Greeted customers and answered questions regarding store policies and offerings.
  • Executed daily recovery tasks for maximum productivity in checkout area.

Cashier/Stocker/Customer Service Cashier

CVS Pharmacy
San Jose
07.2024 - 10.2024
  • Accurately processed transactions while maintaining efficiency in busy environment.
  • Guided customers in product inquiries to support informed purchasing decisions.
  • Upheld organization and cleanliness of checkout area for optimal experience.
  • Managed secure handling of cash, credit, and digital payment methods.
  • Enhanced customer experience through friendly interactions and assistance.
  • Coordinated with team members to promote effective store operations.
  • Organized merchandise displays and stocked shelves regularly.
  • Addressed customer concerns promptly, ensuring a professional resolution.

Cashier/Stocker/Customer Service Cashier

Hot Topic
San Jose
02.2023 - 06.2023
  • Executed accurate processing of customer transactions while maintaining efficient service flow.
  • Addressed customer inquiries promptly, enhancing satisfaction through personalized assistance.
  • Organized checkout area for optimal cleanliness and efficiency during peak hours.
  • Managed secure handling of cash, credit, and digital payments, including issuing receipts.
  • Collaborated with team members to ensure seamless operations and effective communication.
  • Monitored inventory to maintain well-stocked shelves for customer convenience.
  • Implemented suggestive selling techniques to maximize sales opportunities effectively.
  • Resolved issues professionally, fostering positive relationships with customers.

Retail Sales Associate Cashier

Walgreens
San Jose
06.2022 - 10.2022
  • Provided exceptional customer service by assisting with product inquiries and recommendations.
  • Processed payments efficiently through cash, credit, debit, checks, gift cards, and store credits.
  • Maintained organization of sales floor displays for optimal customer access.
  • Restocked merchandise to ensure shelves remained fully stocked at all times.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Collaborated with team members to consistently achieve daily sales targets.
  • Conducted regular inventory checks to monitor stock levels effectively.
  • Educated customers on promotional offers and loyalty programs to drive engagement.

Education

High School Diploma -

James Lick
San Jose, CA
01-2023

Skills

  • Service excellence in customer care
  • Transaction processing expertise
  • Inventory management skills
  • Point of sale proficiency
  • Merchandising techniques mastery
  • Sales strategy formulation
  • Conflict resolution expertise
  • In-depth product knowledge
  • Cash handling experience
  • Strong communication abilities
  • Attention to detail focus
  • Effective time management
  • Problem-solving capabilities
  • Active listening proficiency
  • Written and verbal communication skills mastery
  • Multitasking and organizational abilities
  • Gift card transaction handling expertise
  • Dependable and reliable service delivery
  • Customer assistance capabilities
  • Sanitization practices
  • ID verification expertise
  • Cash register operation skills
  • Product restocking efficiency
  • Fraud prevention knowledge

Affiliations

  • I really love fashion, practicing art and i also enjoy photography and im currently learning to tattoo as a hobby!

Timeline

Cashier/Stocker/Customer Service Cashier

Grocery Outlet Bargain Market
08.2024 - Current

Cashier/Stocker/Customer Service Cashier

CVS Pharmacy
07.2024 - 10.2024

Cashier/Stocker/Customer Service Cashier

Hot Topic
02.2023 - 06.2023

Retail Sales Associate Cashier

Walgreens
06.2022 - 10.2022

High School Diploma -

James Lick

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Angeleyah ramirez