Angeleyah ramirez
San Jose
Summary
Detail-oriented customer service expert with a commitment to enhancing customer experiences. Skilled in problem-solving and effective communication, with a history of resolving issues quickly and efficiently. Highly organized and proactive team player, dedicated to maintaining high standards of service and operational excellence.
Overview
3
3
years of professional experience
Work History
Cashier/Stocker/Customer Service Cashier
Grocery Outlet Bargain Market
San Jose
08.2024 - Current
- Provided exceptional customer service by addressing inquiries and assisting with product selection.
- Efficiently processed transactions using cash, credit, and digital payment methods.
- Maintained orderly checkout area to promote a positive shopping experience.
- Resolved customer issues with professionalism, enhancing overall satisfaction.
- Collaborated with front-end staff to ensure seamless operational flow.
- Stocked shelves regularly, ensuring merchandise was presented effectively.
- Greeted customers and answered questions regarding store policies and offerings.
- Executed daily recovery tasks for maximum productivity in checkout area.
Cashier/Stocker/Customer Service Cashier
CVS Pharmacy
San Jose
07.2024 - 10.2024
- Accurately processed transactions while maintaining efficiency in busy environment.
- Guided customers in product inquiries to support informed purchasing decisions.
- Upheld organization and cleanliness of checkout area for optimal experience.
- Managed secure handling of cash, credit, and digital payment methods.
- Enhanced customer experience through friendly interactions and assistance.
- Coordinated with team members to promote effective store operations.
- Organized merchandise displays and stocked shelves regularly.
- Addressed customer concerns promptly, ensuring a professional resolution.
Cashier/Stocker/Customer Service Cashier
Hot Topic
San Jose
02.2023 - 06.2023
- Executed accurate processing of customer transactions while maintaining efficient service flow.
- Addressed customer inquiries promptly, enhancing satisfaction through personalized assistance.
- Organized checkout area for optimal cleanliness and efficiency during peak hours.
- Managed secure handling of cash, credit, and digital payments, including issuing receipts.
- Collaborated with team members to ensure seamless operations and effective communication.
- Monitored inventory to maintain well-stocked shelves for customer convenience.
- Implemented suggestive selling techniques to maximize sales opportunities effectively.
- Resolved issues professionally, fostering positive relationships with customers.
Retail Sales Associate Cashier
Walgreens
San Jose
06.2022 - 10.2022
- Provided exceptional customer service by assisting with product inquiries and recommendations.
- Processed payments efficiently through cash, credit, debit, checks, gift cards, and store credits.
- Maintained organization of sales floor displays for optimal customer access.
- Restocked merchandise to ensure shelves remained fully stocked at all times.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Collaborated with team members to consistently achieve daily sales targets.
- Conducted regular inventory checks to monitor stock levels effectively.
- Educated customers on promotional offers and loyalty programs to drive engagement.
Education
High School Diploma -
James Lick
San Jose, CA01-2023
Skills
- Service excellence in customer care
- Transaction processing expertise
- Inventory management skills
- Point of sale proficiency
- Merchandising techniques mastery
- Sales strategy formulation
- Conflict resolution expertise
- In-depth product knowledge
- Cash handling experience
- Strong communication abilities
- Attention to detail focus
- Effective time management
- Problem-solving capabilities
- Active listening proficiency
- Written and verbal communication skills mastery
- Multitasking and organizational abilities
- Gift card transaction handling expertise
- Dependable and reliable service delivery
- Customer assistance capabilities
- Sanitization practices
- ID verification expertise
- Cash register operation skills
- Product restocking efficiency
- Fraud prevention knowledge
Affiliations
- I really love fashion, practicing art and i also enjoy photography and im currently learning to tattoo as a hobby!
Timeline
Cashier/Stocker/Customer Service Cashier
Grocery Outlet Bargain Market
08.2024 - Current
Cashier/Stocker/Customer Service Cashier
CVS Pharmacy
07.2024 - 10.2024
Cashier/Stocker/Customer Service Cashier
Hot Topic
02.2023 - 06.2023
Retail Sales Associate Cashier
Walgreens
06.2022 - 10.2022
High School Diploma -
James Lick