Angela Quezada
Jurupa Valley
Summary
Highly motivated and customer focused. Proven ability to provide exceptional customer service and maintain a clean and organized work environment. Skilled in handling cash transactions, managing inventory, and working effectively in a fast-paced environment. Passionate about creating a positive and welcoming experience for every customer.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
11.2018 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Associate of Business Administration - Business Administration
Riverside City College
Riverside, CA05.2025
High School Diploma -
Patriot High School
Jurupa Valley,Ca05.2019
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- Excellent memory
- FLUENT IN SPANISH
- Customer Service
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Active Listening
- Resolving Complaints
- Organizational Skills
- Excellent Communication
- Spanish Fluency
Timeline
Barista
Starbucks
11.2018 - Current
Associate of Business Administration - Business Administration
Riverside City College
High School Diploma -
Patriot High School
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