Angela Brannan
Dryden,ON
Summary
Dedicated PSW from ParaMed Home Health Care, excelling in compassionate care and meal preparation. Demonstrated ability to enhance patient wellness through emotional support and health-conscious practices. Skilled in verbal communication, adept at fostering positive relationships and ensuring patient dignity. Achieved seamless service delivery by collaborating effectively with healthcare professionals.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
5
5
years of professional experience
Work History
PSW
ParaMed Home Health Care
03.2021 - Current
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Collaborated with healthcare professionals to ensure seamless delivery of services for optimal patient outcomes.
- Assisted clients in maintaining their physical fitness through encouragement, gentle exercise guidance, and support during ambulation or transfer activities.
- Provided respite care for family members, allowing them necessary breaks from caregiving responsibilities while ensuring continuous support for their loved ones.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Counter Person
McDonald's Restaurant
09.2019 - 03.2021
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
- Processed both cash and card purchases and returns.
- Supported store promotions by effectively communicating deals and specials to customers.
Education
Certificate - Personal Support Worker
Confederation College of Applied Arts And Technology
Thunder Bay, None09.2023
Diploma -
Rainy River High School
Rainy River, ON06.2000
Skills
- Meal preparation
- Emotional support
- Compassionate care
- Housekeeping tasks
- Fall prevention
- Verbal and written communication skills
- Respectful and compassionate
- Daily living activities assistance
Languages
English
Timeline
PSW
ParaMed Home Health Care
03.2021 - Current
Counter Person
McDonald's Restaurant
09.2019 - 03.2021
Certificate - Personal Support Worker
Confederation College of Applied Arts And Technology
Diploma -
Rainy River High School
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