Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Navarrete

San Bernardino,California

Summary

Strong critical thinker responsible for providing supervision and knowledge. Understanding the importance of customers. Customer satisfaction is the goal. To build knowledge and experience in customer service to grow. Have the skills to research and analyze problems. Quick thinkers to solve problems in a shortage of time to continue workflow and stay on track.

Overview

3
3
years of professional experience

Work History

Problem Solver

Flexport
07.2024 - Current

When I first started working for Flexport my job was to pick and pack. When we pick we get jobs and go from aisle to aisle to get the items needed to make customer orders that will then be packed. I was then trained and became a problem solver. As a problem solver I help with customers orders that have been canceled, orders that haven't been packed and need to be packed and sent out, and any problems my coworkers have when picking or packing. I've also had the opportunity to train new associates with packing and picking.

Uber Eats Driver

Uber Eats
12.2022 - 09.2023

For Uber Eats i would deliver customers food and groceries. I was self employed and would do Uber full time. I would start in the morning and finish around 5pm and some days late at night. For uber I would pick up customers orders and delivered the food or groceries at the location shared on the app.

Package Handler

FedEx
09.2022 - 02.2023

My job at fedex was to unload and load trailers. When I first started working for FedEx Ground I would only unload trailers. My managers liked how fast I got my work done and would send me to other departments to help out. I was then switched to loading trailers and then loading carts that would carrier IC's which where big heavy items that were not able to go on the conveyer belt.

Associate

Walmart
10.2021 - 09.2022

When I first started working for Walmart my job was to organized curtain areas of the store and help costumers find what they wanted and needed. After some months I would put up mods which was when we would take out everything from each aisle and replace it with new merchandise or organize it differently and change prices. The last months working for walmart I would have the duties and responsibilities a lead would have but without the position. I trained new associates and had the same projects my leads would have.

Education

High School Diploma -

San Bernardino Valley College
San Bernardino, CA

Skills

  • Problem Identification
  • Logical reasoning
  • Creative solutions
  • Innovative thinking
  • Problem Resolution
  • Computer Skills
  • Teamwork and Collaboration
  • Customer Service
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Customer Relations
  • Understanding Customer Needs
  • Work Prioritization
  • Calm Under Pressure
  • Product Knowledge

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Problem Solver

Flexport
07.2024 - Current

Uber Eats Driver

Uber Eats
12.2022 - 09.2023

Package Handler

FedEx
09.2022 - 02.2023

Associate

Walmart
10.2021 - 09.2022

High School Diploma -

San Bernardino Valley College
Angel Navarrete